Lucie Doucet

• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
• Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
• Instructed patients on proper self-care techniques at home following discharge from the hospital.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Assisted physicians during examinations or surgical procedures.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Created, implemented and evaluated patient care plans with medical team.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Oversaw patient admission and discharge processes to coordinate related paperwork.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Administered medications, tracked dosages and documented patient conditions.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Monitored and managed various treatment and care interventions.
• Developed educational materials for use in teaching sessions with patients or their families.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Actively participated in quality improvement initiatives within the department.
• Monitored patients after surgery, answered questions and provided home care strategies.
• Provided emotional support and comfort to families during difficult times.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Provided patient care and education to patients with chronic illnesses.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Acted as patient advocate and implemented total patient care through team nursing process.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Conducted intake assessments with patients and relatives to gather case history.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Performed triage assessments of walk-in patients in a clinic setting.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Advocated for patients by supporting and respecting basic rights, values, and beliefs.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Assisted with customer requests and answered questions to improve satisfaction.
• Modified existing software systems to enhance performance and add new features.
• Recognized by management for providing exceptional customer service.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Completed day-to-day duties accurately and efficiently.
• Identified needs of customers promptly and efficiently.
• Worked with cross-functional teams to achieve goals.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Evaluated effectiveness of interventions through ongoing assessment of patient responses.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Delivered products to customer locations on time.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Maintained schedule of class assignments to meet deadlines.
• Collaborated with others to discuss new opportunities.
• Maintained updated knowledge through continuing education and advanced training.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Attended weekly case conferences with interdisciplinary team members.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Measured and recorded blood pressure, temperature and respirations.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Assisted physicians during examinations or procedures.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Partnered with registered nurses to perform specified patient care activities.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Maintained accurate documentation in electronic medical records system.
• Supported patients with basic functions of eating and walking.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Developed a plan of care based on evaluation findings.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Assisted with the preparation of laboratory specimens for testing.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Identified needs of customers promptly and efficiently.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Delivered products to customer locations on time.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Observed patient care outcomes to facilitate ongoing quality care.
• Advocated for and strived to protect health, safety, and rights of patient.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Worked alongside experienced nursing professionals to learn new procedures.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
• Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Participated in skills lab simulations to further develop nursing skills.
• Reviewed charts, doctor notes and test results to gather information on patients.
• Cleaned and treated wounds to avoid infection and provide protection.
• Collaborated with other health care professionals to establish optimal patient care.
• Administered CPR to patients to promptly respond to emergency cases and required medical attention.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Instructed patients and family members on proper home care techniques to promote healing and recovery.
• Monitored patient health status to detect changes and unusual patterns and report to medical staff.
• Inputted accurate patient data on computer healthcare system to enable tracking history standardize process.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Recorded details regarding therapies to keep patient charts updated.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Evaluated patient histories, complaints, and current symptoms.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Managed patients recovering from medical or surgical procedures.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Educated family members and caregivers on patient care instructions.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Monitored patient reactions after administering medications and IV therapies.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Investigated and resolved issues affecting hospital operations and patient care.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.

Provided excellent nursing care all patients.

• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Audited charts and reviewed clinical documents to verify accuracy.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Organized and managed care of patients undergoing various therapies and procedures.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
• Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Managed care from admission to discharge.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Created, implemented and evaluated patient care plans with medical team.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Acted as patient advocate and implemented total patient care through team nursing process.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Developed educational materials for use in teaching sessions with patients or their families.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Provided patient care and education to patients with chronic illnesses.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Administered medications, tracked dosages and documented patient conditions.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Performed triage assessments of walk-in patients in a clinic setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Advocated for patients by supporting and respecting basic rights, values, and beliefs.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Provided emotional support and comfort to families during difficult times.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Monitored and managed various treatment and care interventions.
• Conducted intake assessments with patients and relatives to gather case history.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Oversaw patient admission and discharge processes to coordinate related paperwork.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
• Actively participated in quality improvement initiatives within the department.
• Monitored patients after surgery, answered questions and provided home care strategies.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Understood and followed oral and written directions.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Assisted with customer requests and answered questions to improve satisfaction.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Maintained schedule of class assignments to meet deadlines.
• Maintained updated knowledge through continuing education and advanced training.
• Delivered products to customer locations on time.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Collaborated with others to discuss new opportunities.
• Completed day-to-day duties accurately and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Worked with cross-functional teams to achieve goals.
• Identified needs of customers promptly and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Evaluated effectiveness of interventions through ongoing assessment of patient responses.
• Assisted physicians during examinations or surgical procedures.
• Instructed patients on proper self-care techniques at home following discharge from the hospital.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.

• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Addressed complaints to kitchen staff and served replacement items.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
• Assisted at drive-thru window by swiftly handling cash and credit card transactions.
• Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
• Provided quality customer service with a friendly attitude.
• Cleaned cooking equipment after use according to safety protocols.
• Provided exceptional service to high volume of daily customers.
• Oversaw inventory in buffet and reported replacement needs to kitchen management.
• Stocked front-of-house supplies such as napkins, utensils, straws.
• Operated dishwasher following safety guidelines for cleaning dishes properly.
• Maintained cleanliness of dining area by wiping down surfaces, sweeping floors.
• Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Presented menus to patrons to answer questions about offered items and make suitable recommendations.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Refilled condiments, napkins and server workstations.
• Checked expiration dates on food products regularly and replaced expired items.
• Packaged and bagged cooked food and prepared items.
• Bussed, cleared, and reset tables as needed throughout shift.
• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Planned and completed group projects, working smoothly with others.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Identified needs of customers promptly and efficiently.
• Modified existing software systems to enhance performance and add new features.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Understood and followed oral and written directions.
• Collaborated with others to discuss new opportunities.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintained updated knowledge through continuing education and advanced training.
• Maintained schedule of class assignments to meet deadlines.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Delivered products to customer locations on time.
• Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
• Replenished condiments and other supplies at tables and stations.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Followed health code regulations when handling food items safely.
• Greeted customers and provided menus.
• Collaborated with team to deliver timely service of items.
• Trained new team members on restaurant policies and procedures.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Collected money, made change and counted out register at end of shift.
• Prepared workstations with ingredients and tools to increase efficiency.
• Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
• Organized takeout orders for customers on the go or ordering ahead of time.
• Rotated inventory to reduce waste and optimize freshness.
• Processed payments accurately and efficiently using POS system.
• Cleaned counters and common areas to minimize spread of germs.
• Welcomed and thanked guests to demonstrate appreciation for patronage.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Conducted daily inventory checks to ensure adequate product was available.
• Greeted customers, answered questions and recommended specials to increase profits.
• Refreshed inventory supplies for drink and napkin stations.
• Made meals in accordance with company standards and requirements.
• Recorded meal selections and transactions in microsystem to deliver prompt service.
• Ensured all dishes were prepared according to restaurant standards.
• Monitored temperatures of prepared food and cold-storage areas.
• Maintained safe food handling practices to prevent germ spread.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Trained new employees on restaurant procedures and plating techniques.
• Directed patrons to restrooms and other amenities within facility.
• Assembled and served meals according to specific guest requirements.
• Assisted in taking customer orders and providing recommendations.
• Prepared food items such as salads, sandwiches, desserts, as needed.
• Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
• Answered phone calls promptly and handled inquiries from customers courteously.
• Communicated clearly with kitchen staff regarding order specifics.
• Filled and served various beverages for customers.
• Monitored temperature of refrigeration units to ensure proper storage conditions.
• Cleaned tables and chairs to prepare dining area for next customers.
• Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
• Operated POS terminals to input orders, split bills and calculate totals.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Performed opening side work duties including setting up dining area for guests arrival.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Delivered food to tables in a timely manner.
• Prepared variety of foods according to exact instructions and recipe specifications.

• Balanced receipts against cash on hand at end of shift to ensure accuracy in accounting records.
• Processed customer payments accurately and efficiently.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Answered phone calls to assist customers with questions and orders.
• Scanned items and checked pricing on cash register for accuracy.
• Located items for customers and helped complete purchases by processing payments with [Type] system.
• Counted different types of merchandise to comply with inventory control tag requirements.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Counted and balanced cashier drawers.
• Replenished supplies such as paper towels, toilet paper, napkins. as needed throughout the day.
• Operated cash register in accordance with company policies and procedures.
• Greeted customers promptly and responded to questions.
• Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
• Prioritized and resolved concerns such as pricing problems, damaged products, and special order requests.
• Monitored work areas for cleanliness and functionality and removed obstacles for safety.
• Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
• Provided excellent customer service by greeting customers, responding to questions, and offering assistance with locating items.
• Assisted in training new staff members on proper cash handling procedures and use of POS system.
• Examined packages and goods for damage and notified vendors of replacement needs.
• Offered customers carry-out service at completion of transaction.
• Built and maintained productive relationships with employees.
• Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
• Monitored product inventory levels to support completion of order requests and audits.
• Organized store shelves according to product type and size.
• Verified that all pricing was accurate before putting items out for sale.
• Conducted daily audits of the sales floor and backroom areas for cleanliness and organization.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
• Checked expiration dates on food items regularly to ensure quality control standards were met.
• Adhered to social distancing protocols and wore mask or face shield.
• Created displays to promote special offers or seasonal products.
• Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
• Checked personal identifications during alcohol and tobacco sales.
• Maintained records of inventory transactions such as purchases, returns, restocking fees.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Answered customers' questions and provided information on store procedures or policies.
• Stocked shelves with incoming shipments of products from vendors or suppliers.
• Tracked inventory and conducted cycle counts to maintain accurate records.
• Received deliveries, scanned packages and updated orders in internal database.
• Utilized problem solving skills to resolve issues quickly while maintaining customer satisfaction.
• Processed customer payments quickly and returned exact change and receipts.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Maintained work area and kept cash drawer organized.
• Cashiered with two cash registers at once in tandem to maximize customer flow.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Achieved cost-savings by developing functional solutions to problems.
• Interacted with over [Number] customers daily.
• Modified existing software systems to enhance performance and add new features.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Understood and followed oral and written directions.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained schedule of class assignments to meet deadlines.
• Completed day-to-day duties accurately and efficiently.
• Recognized by management for providing exceptional customer service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Delivered products to customer locations on time.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked with cross-functional teams to achieve goals.
• Identified needs of customers promptly and efficiently.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Performed opening, closing duties including counting money in registers at start, end of shift, reconciling discrepancies between computer-generated reports and actual count totals.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Welcomed customers, offering assistance to help find store items.
• Completed weekly tasks such as cleaning counters and floors, dusting shelves, stocking shelves with new merchandise.
• Managed store security systems including surveillance cameras and alarm systems.
• Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
• Resolved customer complaints in a timely manner to maintain positive relationships with shoppers.
• Maintained updated knowledge through continuing education and advanced training.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Performed inventory control, such as counting, and stocking merchandise.
• Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
• Helped customers complete purchases, locate items, and join reward programs.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers by answering questions and fulfilling requests.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Set up new sales displays each week with fresh merchandise.
• Lifted up to [Number] pounds at once and used forklift to move heavier loads.
• Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Operated cash register to record transactions accurately and efficiently.
• Used POS system to enter orders, process payments and issue receipts.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Worked with floor team and managers to meet wide range of customer needs.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Performed cash, card and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Handled cash with high accuracy and took care to check bills for fraud.
• Identified and resolved discrepancies and errors in customer accounts.
• Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Operated POS systems to accurately process customer purchases.
• Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
• Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
• Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
• Processed returns and handled exchanges quickly to provide positive store experiences.
• Provided correct change for purchases to avoid customer confusion or disputes.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Assisted customer by locating items, processing payments, and carrying out heavy purchases.

• Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
• Incorporated business unit and health system's goals to improve patient safety, quality and satisfaction.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Conducted patient education on medical treatments and procedures.
• Facilitated transition to home care by providing patients with continued care information and discharge instructions.
• Assisted physicians with exams, lab tests or other procedures as requested.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Performed diagnostic tests such as blood draws, urine analysis and electrocardiograms.
• Actively participated in departmental meetings, training sessions and educational seminars.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Collaborated with interdisciplinary team members to develop plans of care for patients.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Monitored patient vitals post-surgery, managed medical equipment, and administered medications and IVs.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
• Provided direct patient care including wound dressing, administering medication and IV therapy.
• Maintained accurate records of patient progress notes, medications administered and other relevant data.
• Implemented infection control measures to reduce the spread of contagious diseases.
• Educated nursing students on proper care procedures and prioritization strategies.
• Adhered to strict confidentiality policies when dealing with sensitive information.
• Ensured that all equipment was properly maintained according to safety protocols.
• Monitored vital signs and documented changes in a timely manner.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Answered patient questions and provided take-home materials for further information.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
• Transported patients to and from rooms and prepared for treatments according to individual specifications.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Coordinated care with charge nurse and other staff through daily communication.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
• Participated in research activities related to evidence-based practice initiatives.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Provided emotional support to family members during difficult times or end-of-life situations.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Maintained a clean work environment by following proper sanitation guidelines.
• Evaluated the effectiveness of nursing interventions and modified plans as needed.
• Developed individualized teaching strategies for each patient based on their specific needs.
• Addressed rapid response and code situations by strategically organizing and delegating tasks.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Utilized an electronic medical record system to store patient information securely.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Treated and monitored wounds using liquid skin, sutures and bandages.
• Communicated effectively with physicians and provided support during surgical procedures.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Modified existing software systems to enhance performance and add new features.
• Identified needs of customers promptly and efficiently.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Understood and followed oral and written directions.
• Collaborated with others to discuss new opportunities.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Delivered products to customer locations on time.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Maintained updated knowledge through continuing education and advanced training.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Worked with cross-functional teams to achieve goals.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Recognized by management for providing exceptional customer service.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Managed multiple tasks simultaneously while maintaining quality standards of care.
• Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Assessed patients to determine their physical condition, health status and needs.
• Recorded patients' medical history, vital statistics and test results in electronic medical records.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.

• Oversaw volunteer logistics and handled schedules, inventory and transportation management.
• Promoted community resources through printed marketing material, email newsletters and social media campaigns.
• Developed training modules for personnel engaged in humanitarian activities abroad.
• Prepared petitions, complaints and subpoenas for abuse cases presented in court.
• Supervised a team of volunteers providing assistance to refugees in host countries.
• Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
• Maintained accurate records and documented client data in company databases.
• Developed and maintained relationships with local government officials to ensure successful program implementation.
• Developed and implemented fundraising approaches to raise money for cause.
• Consulted and collaborated with other professionals to provide continuity of patient-family care.
• Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
• Formulated reports based on findings from field visits and interviews.
• Administered operating budgets, enforcing internal expense-monitoring controls.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Coordinated logistics for transportation of food supplies, medical equipment, and other materials to affected areas.
• Negotiated agreements between donor organizations and recipient communities.
• Created awareness campaigns about the impact of natural disasters on vulnerable populations.
• Conducted field visits to assess humanitarian needs in crisis zones.
• Planned, coordinated, and implemented international relief programs.
• Evaluated existing policies, procedures, and protocols related to humanitarian aid initiatives.
• Facilitated communication between stakeholders involved in international relief operations.
• Guided clients through transition to independent living within community.
• Participated in regional conferences discussing solutions to global poverty issues.
• Developed appropriate treatment plans focusing on each individual's needs.
• Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
• Made referrals to utilize community resources for resident's needs.
• Researched global trends in poverty alleviation strategies.
• Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
• Held care conferences with residents and families to review resident health and condition.
• Identified and evaluated potential areas of need in developing countries.
• Analyzed data collected during assessments to determine appropriate interventions needed.
• Gathered opinions and support from grassroots supporters to solidify group position.
• Collaborated with other non-governmental organizations working in the same region.
• Organized fundraising campaigns for international aid efforts.
• Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
• Provided guidance to local partners on best practices for delivering relief services.
• Monitored progress of ongoing humanitarian aid programs and identified opportunities for improvement.
• Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
• Educated local communities about disaster preparedness measures.
• Worked with law enforcement and local child advocacy centers to conduct forensic interviews for abused children.
• Provided technical advice on the design and implementation of development projects.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Maintained updated knowledge through continuing education and advanced training.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Planned and completed group projects, working smoothly with others.
• Identified needs of customers promptly and efficiently.
• Completed day-to-day duties accurately and efficiently.
• Modified existing software systems to enhance performance and add new features.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Understood and followed oral and written directions.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Delivered products to customer locations on time.
• Collaborated with others to discuss new opportunities.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Managed patients recovering from medical or surgical procedures.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Cared for as many as [Number] patients each day, quickly identifying concerns, controlling symptoms and providing expert emergency care.
• Monitored patient reactions after administering medications and IV therapies.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Educated patients and answered questions about health condition, prognosis, and treatment.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
• Monitored medication dosages to prevent critical and potentially fatal patient incidents.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Investigated and resolved issues affecting hospital operations and patient care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Delivered important IV and venous medications to control symptoms and provide effective treatments.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Recorded details regarding therapies to keep patient charts updated.
• Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
• Educated family members and caregivers on patient care instructions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Answered codes quickly and orchestrated efficient, skilled medical care.
• Evaluated patient histories, complaints, and current symptoms.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.

• Assisted curbside voters with disabilities incapable of obtaining physical access to voting machines.
• Handled incoming calls and directed callers to appropriate department or employee.
• Monitored office services mailbox for business support needs and requests.
• Verified voter eligibility through checking identification and confirming registration information.
• Assisted in setting up the polling station prior to opening time, including arranging chairs and tables for voters.
• Educated new poll workers on proper procedures for handling elections.
• Distributed ballots to voters, ensuring they were given the correct ballot type.
• Reported any suspicious activity observed at assigned polling locations immediately upon discovery.
• Performed troubleshooting on malfunctioning electronic voting machines as needed during the day of voting.
• Reviewed and approved vendor invoices.
• Instructed voters to properly use voting machines and responded to inquiries and concerns.
• Participated in credit and collections activities.
• Provided instruction on how to use electronic voting machines when necessary.
• Supervised other election workers at assigned stations, delegating tasks as necessary.
• Greeted guests and vendors to assist in navigating space.
• Provided assistance to voters by explaining voting procedures and answering questions.
• Recorded voter turnout data throughout the day of voting, providing updates as needed.
• Adhered strictly to confidentiality policies regarding personal information obtained from voters during an election cycle.
• Assisted organizational efforts by filing, entering data and answering phones.
• Maintained positive working relationship with fellow staff and management.
• Inspected voting machines before polls opened, verifying that all necessary equipment was present and functioning properly.
• Ensured compliance with election laws and regulations throughout the day of voting.
• Aided non-English and limited-English speaking voters in voting booths.
• Conducted post-election duties such as counting ballots and preparing reports for certification by election officials.
• Answered phones and routed voicemails to respective employees.
• Provided HR administrative assistance to management team.
• Monitored polling area to ensure that only eligible voters were allowed to cast their votes.
• Maintained front desk to provide positive first impression.
• Collected necessary information from voters to determine correct voting location and ballot.
• Reserved and managed meeting room availability.
• Assisted with set up for social events and food deliveries.
• Helped new voters complete registration paperwork and sign-in procedures.
• Scheduled service and changed and ordered toner to keep printers and copiers functioning.
• Checked that all forms of identification provided met state requirements before allowing a voter access to the polls.
• Received and distributed mail, letters and packages.
• Closed polling location at end of voting period to calculate and organize final amount of votes.
• Stocked inventory and ordered office and kitchen supplies.
• Ensured that each voter had a secure environment in which to cast their vote without interference or intimidation.
• Collected completed ballots from voters and securely stored them until closing time.
• Obtained signatures and recorded names of voters to prevent voting of unauthorized persons.
• Coordinated support to facilitate general office operations.
• Performed accounting or financial analysis.
• Broke down boxes for garbage and recycling.
• Observed security protocols while transporting ballots between polling places and central counting offices.
• Confirmed that all required documents were signed before allowing a voter to proceed with casting their ballot.
• Asked questions to obtain voter's name, address and age.
• Offered reception coverage to relieve staff during absences or breaks.
• Encouraged and improved cross-department internal communication.
• Maintained order at the polling station, addressing any issues or complaints from voters or poll workers as needed.
• Prepared voting area by setting up and organizing voting equipment, ballots and registrations sheets.
• Conducted routine checks on ballot machines to verify proper working order.
• Recognized by management for providing exceptional customer service.
• Maintained schedule of class assignments to meet deadlines.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Delivered products to customer locations on time.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Maintained updated knowledge through continuing education and advanced training.
• Modified existing software systems to enhance performance and add new features.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with others to discuss new opportunities.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Achieved cost-savings by developing functional solutions to problems.
• Planned and completed group projects, working smoothly with others.
• Marked elector numbers and ballot paper numbers in corresponding registers.
• Addressed voter questions and concerns.
• Prepared, cleaned and maintained polling stations.
• Checked elector identification and eligibility and marked elector numbers in register.
• Opened and closed polling booths.
• Reported progress and concerns to Duty Returning Officer and Presiding Officer.
• Issued and collected voter ballot papers.
• Attended appropriate training sessions and information briefings.
• Maintained ballot secrecy and confidentiality.
• Posted signs, instructions and statutory notices for incoming voters to see.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.
• Increased customer service success rates by quickly resolving issues.

• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
• Implemented medication and IV administration, catheter insertion, and airway management.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Managed care from admission to discharge.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Organized and managed care of patients undergoing various therapies and procedures.
• Audited charts and reviewed clinical documents to verify accuracy.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
• Conducted intake assessments with patients and relatives to gather case history.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Provided patient care and education to patients with chronic illnesses.
• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Advocated for patients by supporting and respecting basic rights, values, and beliefs.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Performed triage assessments of walk-in patients in a clinic setting.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
• Instructed patients on proper self-care techniques at home following discharge from the hospital.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Assisted physicians during examinations or surgical procedures.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Administered medications, tracked dosages and documented patient conditions.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Monitored and managed various treatment and care interventions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Created, implemented and evaluated patient care plans with medical team.
• Oversaw patient admission and discharge processes to coordinate related paperwork.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Actively participated in quality improvement initiatives within the department.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Provided emotional support and comfort to families during difficult times.
• Evaluated effectiveness of interventions through ongoing assessment of patient responses.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Developed educational materials for use in teaching sessions with patients or their families.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Monitored patients after surgery, answered questions and provided home care strategies.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Identified needs of customers promptly and efficiently.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Delivered products to customer locations on time.
• Maintained updated knowledge through continuing education and advanced training.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Understood and followed oral and written directions.
• Assisted with customer requests and answered questions to improve satisfaction.
• Planned and completed group projects, working smoothly with others.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Maintained schedule of class assignments to meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Acted as patient advocate and implemented total patient care through team nursing process.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Attended weekly case conferences with interdisciplinary team members.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Measured and recorded blood pressure, temperature and respirations.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Assisted physicians during examinations or procedures.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Partnered with registered nurses to perform specified patient care activities.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Maintained accurate documentation in electronic medical records system.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Assisted with the preparation of laboratory specimens for testing.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Identified needs of customers promptly and efficiently.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Delivered products to customer locations on time.
• Achieved cost-savings by developing functional solutions to problems.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Collaborated with others to discuss new opportunities.
• Assisted with customer requests and answered questions to improve satisfaction.
• Completed day-to-day duties accurately and efficiently.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked with cross-functional teams to achieve goals.
• Developed a plan of care based on evaluation findings.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Supported patients with basic functions of eating and walking.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Inputted accurate patient data on computer healthcare system to enable tracking history standardize process.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Collaborated with other health care professionals to establish optimal patient care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Managed patients recovering from medical or surgical procedures.
• Observed patient care outcomes to facilitate ongoing quality care.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Instructed patients and family members on proper home care techniques to promote healing and recovery.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Recorded details regarding therapies to keep patient charts updated.
• Monitored patient health status to detect changes and unusual patterns and report to medical staff.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Monitored patient reactions after administering medications and IV therapies.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Worked alongside experienced nursing professionals to learn new procedures.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Cleaned and treated wounds to avoid infection and provide protection.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Evaluated patient histories, complaints, and current symptoms.
• Advocated for and strived to protect health, safety, and rights of patient.
• Participated in skills lab simulations to further develop nursing skills.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Administered CPR to patients to promptly respond to emergency cases and required medical attention.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Reviewed charts, doctor notes and test results to gather information on patients.
• Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Educated family members and caregivers on patient care instructions.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Investigated and resolved issues affecting hospital operations and patient care.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Attended weekly case conferences with interdisciplinary team members.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Measured and recorded blood pressure, temperature and respirations.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Assisted physicians during examinations or procedures.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Partnered with registered nurses to perform specified patient care activities.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Maintained accurate documentation in electronic medical records system.
• Supported patients with basic functions of eating and walking.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Developed a plan of care based on evaluation findings.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Assisted with the preparation of laboratory specimens for testing.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Identified needs of customers promptly and efficiently.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Delivered products to customer locations on time.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked alongside experienced nursing professionals to learn new procedures.
• Advocated for and strived to protect health, safety, and rights of patient.
• Observed patient care outcomes to facilitate ongoing quality care.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Reviewed charts, doctor notes and test results to gather information on patients.
• Administered CPR to patients to promptly respond to emergency cases and required medical attention.
• Instructed patients and family members on proper home care techniques to promote healing and recovery.
• Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Evaluated patient histories, complaints, and current symptoms.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Educated family members and caregivers on patient care instructions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Monitored patient reactions after administering medications and IV therapies.
• Recorded details regarding therapies to keep patient charts updated.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Managed patients recovering from medical or surgical procedures.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Investigated and resolved issues affecting hospital operations and patient care.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Implemented care plans for patient treatment after assessing physician medical regimens.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Attended weekly case conferences with interdisciplinary team members.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Measured and recorded blood pressure, temperature and respirations.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Assisted physicians during examinations or procedures.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Partnered with registered nurses to perform specified patient care activities.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Maintained accurate documentation in electronic medical records system.
• Supported patients with basic functions of eating and walking.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Developed a plan of care based on evaluation findings.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Maintained schedule of class assignments to meet deadlines.
• Planned and completed group projects, working smoothly with others.
• Modified existing software systems to enhance performance and add new features.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked with cross-functional teams to achieve goals.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Delivered products to customer locations on time.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained updated knowledge through continuing education and advanced training.
• Assisted with the preparation of laboratory specimens for testing.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Identified needs of customers promptly and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Attended weekly case conferences with interdisciplinary team members.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Measured and recorded blood pressure, temperature and respirations.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Assisted physicians during examinations or procedures.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Partnered with registered nurses to perform specified patient care activities.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Maintained accurate documentation in electronic medical records system.
• Supported patients with basic functions of eating and walking.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Developed a plan of care based on evaluation findings.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Assisted with the preparation of laboratory specimens for testing.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Identified needs of customers promptly and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Delivered products to customer locations on time.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Participated in skills lab simulations to further develop nursing skills.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Investigated and resolved issues affecting hospital operations and patient care.
• Monitored patient reactions after administering medications and IV therapies.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Administered CPR to patients to promptly respond to emergency cases and required medical attention.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Monitored patient health status to detect changes and unusual patterns and report to medical staff.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Worked alongside experienced nursing professionals to learn new procedures.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.
• Reviewed charts, doctor notes and test results to gather information on patients.
• Observed patient care outcomes to facilitate ongoing quality care.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Recorded details regarding therapies to keep patient charts updated.
• Maintained personal growth and development through ongoing process of formal and informal education.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Participated in nursing care plan meetings and interdisciplinary team meetings to discuss ways of improving quality of care for patients.
• Advocated for and strived to protect health, safety, and rights of patient.
• Inputted accurate patient data on computer healthcare system to enable tracking history standardize process.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Instructed patients and family members on proper home care techniques to promote healing and recovery.
• Cleaned and treated wounds to avoid infection and provide protection.
• Educated family members and caregivers on patient care instructions.
• Managed patients recovering from medical or surgical procedures.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Collaborated with other health care professionals to establish optimal patient care.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Evaluated patient histories, complaints, and current symptoms.

• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Communicated effectively with patients and their families to ensure understanding of treatment plans and instructions.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Demonstrated knowledge of infection control practices within clinical setting.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Input notations and recorded activities performed in EHR software.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Attended weekly case conferences with interdisciplinary team members.
• Assessed patient responses to treatments or interventions promptly.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Measured and recorded blood pressure, temperature and respirations.
• Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Applied basic medical terminology and abbreviations to enter and retrieve computerized information.
• Managed multiple tasks simultaneously while providing quality care.
• Observed changes in patient conditions and reported any concerns to supervising nurse or physician.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Promoted open communication and honored patient rights and confidentiality.
• Assisted medical team with procedures.
• Organized supplies and equipment needed for each procedure performed.
• Administered oral medications accurately according to physician's orders.
• Responded to patient needs and special requests.
• Assisted physicians during examinations or procedures.
• Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Provided emotional support for patients undergoing stressful situations or treatments.
• Learned internal controls to adhere to state and federal laws and accreditation program requirements.
• Prepared medications for administration by reading physicians' orders accurately and following established procedures for administration of drugs safely.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Participated in continuing education activities related to professional practice needs.
• Used healthcare management software to enter orders for diets, laboratory tests and x-rays.
• Performed patient assessments and developed individualized care plans.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
• Partnered with registered nurses to perform specified patient care activities.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Supported patients with basic functions of eating and walking.
• Developed a plan of care based on evaluation findings.
• Lifted, ambulated and fed patients to deliver optimal care services.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Assisted with the preparation of laboratory specimens for testing.
• Enrolled in accredited school of nursing in good standing to pursue healthcare career.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Identified needs of customers promptly and efficiently.
• Modified existing software systems to enhance performance and add new features.
• Planned and completed group projects, working smoothly with others.
• Maintained schedule of class assignments to meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Worked with cross-functional teams to achieve goals.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated with others to discuss new opportunities.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Completed day-to-day duties accurately and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Delivered products to customer locations on time.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Maintained updated knowledge through continuing education and advanced training.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained accurate documentation in electronic medical records system.
• Conducted basic physical exams such as measuring height, weight, BMI and recording results in patient charts.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Employed knowledge of sanitation and infection control to optimize customer care and services.
• Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
• Collaborated with multidisciplinary teams to coordinate patient care across departments.
• Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Educated patients on health maintenance, preventive measures, and disease management strategies.
• Improved work processes and procedures by making recommendations to supervisor or nursing department.

• Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
• Stocked clinical workstations and procedure rooms with necessary supplies.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
• Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Provided patient and family health education focusing on self-management, prevention and wellness.
• Administered medications, tracked dosages and documented patient conditions.
• Maintained personal and team compliance with medication administration standards and patient care best practices.
• Instructed patients on proper self-care techniques at home following discharge from the hospital.
• Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
• Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Adhered to infection control procedures to facilitate safe, clean patient environment.
• Observed strict safety measures, including checking medication dosages before administration to patients.
• Evaluated effectiveness of interventions through ongoing assessment of patient responses.
• Conducted specified laboratory tests to help detect conditions and determine diagnosis.
• Conducted intake assessments with patients and relatives to gather case history.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Oversaw patient admission and discharge processes to coordinate related paperwork.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
• Created, implemented and evaluated patient care plans with medical team.
• Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
• Recorded patient condition, vital signs, recovery progress and medication side effects.
• Administered medications and treatments, monitoring patients for reactions and side effects.
• Participated in multidisciplinary team meetings to discuss patient care plans.
• Developed educational materials for use in teaching sessions with patients or their families.
• Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
• Provided patient care and education to patients with chronic illnesses.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Advocated for patients by supporting and respecting basic rights, values, and beliefs.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Referred patients to specialized health resources or community agencies to furnish additional assistance.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Monitored patients after surgery, answered questions and provided home care strategies.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
• Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
• Acted as patient advocate and implemented total patient care through team nursing process.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Assisted physicians during examinations or surgical procedures.
• Prepared medical equipment and tools to aid physician during examination and treatment of patients.
• Performed triage assessments of walk-in patients in a clinic setting.
• Actively participated in quality improvement initiatives within the department.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Monitored and managed various treatment and care interventions.
• Provided emotional support and comfort to families during difficult times.
• Worked with cross-functional teams to achieve goals.
• Recognized by management for providing exceptional customer service.
• Planned and completed group projects, working smoothly with others.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Understood and followed oral and written directions.
• Completed day-to-day duties accurately and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Achieved cost-savings by developing functional solutions to problems.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Collaborated with others to discuss new opportunities.
• Maintained schedule of class assignments to meet deadlines.
• Delivered products to customer locations on time.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Assisted with customer requests and answered questions to improve satisfaction.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Monitored patient reactions after administering medications and IV therapies.
• Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
• Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
• Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
• Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
• Managed patients recovering from medical or surgical procedures.
• Implemented care plans for patient treatment after assessing physician medical regimens.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.
• Recorded details regarding therapies to keep patient charts updated.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
• Investigated and resolved issues affecting hospital operations and patient care.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Evaluated patient histories, complaints, and current symptoms.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Educated family members and caregivers on patient care instructions.
• Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Managed real estate transactions from initiation to closing.
• Provided guidance to clients throughout the entire buying or selling process.
• Maintained current and accurate CRM database of prospective customers.
• Attended industry events such as conventions and seminars.
• Established key business relationships within industry by using responsiveness, efficiency and deep knowledge of real estate industry.
• Prepared comparative market analysis to estimate properties' value.
• Called or emailed lapsed clients to inquire about continuing needs.
• Generated lists of properties compatible with buyers' needs and financial resources.
• Broadened affordable housing and urban development awareness, implementing marketing campaign for teachers and police officers.
• Identified potential buyers through cold calling.
• Analyzed potential investment opportunities based on financial reports.
• Coordinated appointments to show homes to prospective buyers.
• Oversaw and negotiated offers for real estate purchases on clients' behalf.
• Networked with industry contacts to expand knowledge of real estate markets and best practices.
• Negotiated purchase agreements and contracts with buyers and sellers.
• Explained financial requirements and analytical data to potential buyers and sellers.
• Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
• Attended progress meetings and cold call sessions to hone lead generation skills.
• Showed residential properties and explained features, value and benefits of available homes.
• Planned and coordinated open house events to move properties.
• Liaised with real estate attorneys to assist with deal-related questions.
• Organized promotional materials used in sales presentations.
• Ensured all transactions followed state laws regarding real estate practices.
• Managed sales pipeline by actively following up with prospects and hot leads.
• Increased personal revenue by completing multiple home and property sales.
• Created detailed property descriptions for use in marketing material.
• Maintained updated knowledge of local real estate markets.
• Advised clients on market conditions, pricing and legal requirements for property transactions.
• Provided client guidance regarding market conditions, mortgage options, and legal requirements.
• Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
• Presented properties to potential buyers to address questions or concerns.
• Served as local real estate expert, advising customers on market dynamics and home prices.
• Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
• Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
• Developed and presented purchase offers to sellers for consideration.
• Promoted property sales through advertisements, open houses and participation in multiple listing services.
• Communicated with clients to determine property needs and budget constraints.
• Created professional sales presentations to effectively communicate product quality and market comparisons.
• Researched current listings available in the area using multiple online resources.
• Facilitated deals between sellers, buyers and brokers for maximum profits.
• Generated leads through networking activities such as cold calls and referrals from past clients.
• Liaised between sellers and buyers for profitable and efficient sales.
• Maximized market share by working with clients and building relationships.
• Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.
• Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
• Drafted contracts, purchase agreements, closing statements and leases.
• Verified accuracy of documentation and fund disbursements for sales.
• Met with clients to research cases, collect data and prepare settlement packages.
• Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
• Assisted investors with remodeling plans and costs to drive client profitability and long-term business retention.
• Facilitated closing processes between lender, mortgage companies, buyers and sellers.
• Researched and appraised over [Number] local properties.
• Advised prospective clients on current market activities and optimal buying or selling choices.
• Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
• Liaised between buyers and sellers to facilitate negotiations and propel escrow progress.
• Prepared newly purchased homes for clients prior to arrival.
• Participated in community outreach programs to promote services offered by the company.
• Scheduled and attended [Number] appointments per week.
• Conducted property inspections to ensure compliance with applicable regulations and standards.
• Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
• Responded promptly to client inquiries via phone or email.
• Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
• Promoted active listings through social media marketing, open houses and newsletters.
• Managed marketing strategies for properties including advertising campaigns and open houses.
• Tracked weekly sales to develop senior leadership reports for corrective action planning.
• Prepared and delivered sales presentations.
• Coordinated appointments with prospective buyers to showcase houses and plots.
• Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Collaborated with others to discuss new opportunities.
• Achieved cost-savings by developing functional solutions to problems.
• Identified needs of customers promptly and efficiently.
• Modified existing software systems to enhance performance and add new features.
• Answered [Number] calls per shift to assist with customer questions and concerns.
• Leveraged [Software] skills to input and compile data gathered from various sources.
• Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Maintained schedule of class assignments to meet deadlines.
• Worked with cross-functional teams to achieve goals.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Delivered products to customer locations on time.
• Maintained updated knowledge through continuing education and advanced training.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Recognized by management for providing exceptional customer service.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.