Lucie Lacasse
HUDSON,New Hampshire
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
10
10
years of professional experience
Work History
Professional Waitstaff & Services
Catherine Pollack
Manchester, NH
10.2014 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Assisted in setting up the bar for service shift.
- Adhered to state regulations regarding serving alcohol responsibly.
LNA
Visiting Angles
Nashua, NH
09.2020 - 07.2024
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with ambulation of patients as needed.
- Observed, monitored, documented and reported any changes in patient conditions to the appropriate personnel immediately.
- Provided direct patient care, including bathing, feeding and dressing.
- Encouraged patient participation in activities designed for their individual needs.
- Assisted with transferring patients from bed to wheelchair or gurney as necessary.
- Maintained a safe environment for all patients by following infection control policies and procedures.
Banquet Bartender
The Executive Source
Manchester, NH
08.2016 - 01.2023
- Prepared cocktails for banquet events according to recipes and customer requests.
- Performed opening procedures including turning on lights, starting music, filling ice bins and stocking garnishes for bar area.
- Provided excellent customer service by engaging in friendly conversations with guests while mixing drinks.
- Processed closing duties such as counting cash drawer contents, completing end-of-shift reports and cleaning equipment used during shift.
- Operated cash register accurately; collected money from patrons for beverages purchased and made change as required.
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
- Adhered to state laws governing the sale of alcoholic beverages at all times.
- Checked identification of customers to verify age requirements for all alcoholic beverages served.
Bartender Shift Manager
Pizzicottoexport
Merrimack, NH
05.2020 - 10.2020
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Utilized point-of-sale systems to process payments accurately and efficiently.
- Applied creative strategies to drive up profits through increased sales volume or cost savings initiatives.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Head Bartender
VFW Post 8641
Merrimack, NH
01.2017 - 03.2020
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Coordinated special events such as tastings, fundraisers, corporate functions.
- Ensured accurate cash handling procedures were followed at all times.
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
Education
Licensed - LNA
LNA Health Careers
Nashua, NH08-2010
Licensed Bartender - Mixology
Boston Bartenders
Nashua, NH01-1994
High School Diploma -
Alvirne High School
Hudson, NH06-1984
Licensed - Cosmetology Education
University of Hair Design
Nashua, NH06-1983
Skills
- FLUENT IN [LANGUAGE]
- Multitasking
- Supervision and leadership
- Customer Service
- Training & Development
- Organizational Skills
- Organization and Time Management
- Troubleshooting
- Friendly, Positive Attitude
- Basic Math
Timeline
LNA
Visiting Angles
09.2020 - 07.2024
Bartender Shift Manager
Pizzicottoexport
05.2020 - 10.2020
Head Bartender
VFW Post 8641
01.2017 - 03.2020
Banquet Bartender
The Executive Source
08.2016 - 01.2023
Professional Waitstaff & Services
Catherine Pollack
10.2014 - Current
Licensed - LNA
LNA Health Careers
Licensed Bartender - Mixology
Boston Bartenders
High School Diploma -
Alvirne High School
Licensed - Cosmetology Education
University of Hair Design
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