Lucien Albetta
Santa Barbara,CA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Casual Sales Assistant
White Cap Construction Supply Inc.
Santa Barbara
06.2020 - Current
- Checked product stock of various store locations for customer referral (by both visitation and phone call)
- Referred salesman to live stock updates of desired product
- Referred customers to live stock updates of desired product
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Back Waiter
Il Palio Restaurant
Chapel Hill, NC
04.2021 - 08.2021
- Supported needs of wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Education
Undergraduate - PR, Advertising, And Entertainment Marketing
Chapman University
Orange, CA05.2026
High School Diploma -
Durham Academy
Durham05.2022
Skills
- Maintaining Clean Work Areas
- Retail Sales
- Suggestive Selling
- Answering Customer Questions
- Speech Clarity
- Computer Proficiency and Microsoft Office
- Customer Buying Habits
- Energy and Physical Stamina
- Adaptable and Flexible
- Product Recommendations
- Ability to Lift 40 Pounds
Timeline
Back Waiter
Il Palio Restaurant
04.2021 - 08.2021
Casual Sales Assistant
White Cap Construction Supply Inc.
06.2020 - Current
Undergraduate - PR, Advertising, And Entertainment Marketing
Chapman University
High School Diploma -
Durham Academy