Lucien Jean-Baptiste
Orlando,United States
Summary
Reliable team player and strong communicator. Enthusiastic, friendly, and outgoing employee, proficient at building positive relationships with new and existing customers by offering superior customer service.
Overview
4
4
years of professional experience
Work History
Line Cook
Universal Studios Florida
Orlando, FL
09.2023 - 10.2024
- Prepare and cook product using all methods of cooking including but not limited to; roasting, baking, sautéing, steaming, using established recipes, portions and methods prescribed by the Company in a sanitary and timely manner.
- Maintain a clean work area, including the washing of pots, pans and other kitchen items and taking out trash while following established safety standards and safe food handling guidelines.
- Operated kitchen equipment such as fryers, grills, steamer, ovens according to instructions to maintain safety and food quality.
- Understand and demonstrate the proper use of safety food preparation and handling practices and ensure department standards are maintained and safety policies for the Park are upheld.
Warehouse Worker
UPS
Orlando, United States
06.2022 - 08.2023
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Staged and sorted multiple types of products for loading.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Inspected damaged goods prior to disposal or return to vendor.
Assistant Manager
Popeye's Restaurants
Orlando, FL
08.2021 - 05.2022
- Conducted inside training sessions to educate employees on products and company policies
- Delegated daily tasks to team members to optimize group productivity
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand
Cashier
Popeye's Restaurants
Orlando, FL
02.2021 - 08.2021
- Self-directed Fast Food Cashier accomplished at processing customer payments by cash, debit, or credit card
- Comfortable working in team settings or individually
- Experience with taking customer orders while guaranteeing efficient and accurate service
- Packed fast food products in approved containers, cups and bags
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests
- Demonstrated proper food safety practices by accurately completing quality control checklist
Education
High school diploma - General Studies
Cypress Creek Highschool
Orlando, FL05.2019
Skills
- Exceptional Customer Service Skills
- Leadership
- Customer service
- Call center
- Efficiency
- Strategic Communication
- Resourceful
- Problem-solving
- Integrity
- Microsoft Office Applications
- Food safety
- Kitchen operations
- Food safety knowledge
- Shipment unpacking
- Loading and unloading
- Warehouse organization
- Time management
Languages
English, Expert
Timeline
Line Cook
Universal Studios Florida
09.2023 - 10.2024
Warehouse Worker
UPS
06.2022 - 08.2023
Assistant Manager
Popeye's Restaurants
08.2021 - 05.2022
Cashier
Popeye's Restaurants
02.2021 - 08.2021
High school diploma - General Studies
Cypress Creek Highschool