Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Luciene Severe

Fort Myers

Summary

Dynamic and dedicated hospitality professional with experience at PF Chang’s, excelling in customer service and teamwork. Recognized for enhancing dining experiences through attention to detail and a positive attitude. Proven ability to maintain high hygiene standards while efficiently managing multiple tasks, ensuring guest satisfaction and smooth service flow.

Overview

2025
2025
years of professional experience

Work History

Server Assistant

The Lodge
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Performed closing duties including cleaning floors, wiping down surfaces, and restocking necessary items for efficient opening shifts.
  • Collaborated with kitchen staff to ensure timely delivery of meals, resulting in reduced wait times.
  • Delivered outstanding service with a friendly demeanor, contributing to positive guest feedback.

Drive

Taco Bell
  • I’m Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.

Server Assistant

PF.Chang’s
01.2022 - 11.2024

I would

  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Dinner Server

Cypress Cove
01.2017 - 11.2018

Prepared tables for service to enhance dining experience. Clean and reset.

  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma - Cosmetology

Cape Coral Tech
360 Santa Barbara Blvd N, Cape Coral
07.2023

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Positive and friendly attitude
  • Willing to learn
  • Customer service
  • Hospitality service expertise
  • Problem solving

Languages

Haitian Creole
Native or Bilingual
English
Native or Bilingual

Timeline

Server Assistant

PF.Chang’s
01.2022 - 11.2024

Dinner Server

Cypress Cove
01.2017 - 11.2018

Server Assistant

The Lodge

Drive

Taco Bell

High School Diploma - Cosmetology

Cape Coral Tech