Lucila Valencia

• Took and followed detailed directions from others.
• Worked in team environment to maintain high levels of productivity.
• Displayed excellent time management skills while balancing academic responsibilities alongside volunteer commitments.
• Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the event.

Processed ticket and seasonal pass sales, handling cash and credit transactions. Managed ticket inventory and tracked usage of wristbands, money sheets, and pass cards. Provided customer service, answering park and ticket-related questions. Created seasonal passes using computer software and handled refunds. Collaborated with team members on group sales, IT, and cash control. Maintained a clean and organized workspace and communicated effectively using radio devices.

Welcomed and greeted customers at the park entrance. Processed ticket and seasonal pass admissions using scanning software. Assisted customers with wristbands, bag checks, and policy compliance. Tracked ticket and wristband inventory, monitoring usage and ratios. Promoted seasonal pass upgrades, highlighting benefits to customers. Collaborated with team members on group sales and admissions. Directed customers to correct lines and designated areas, ensuring a smooth experience.