Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucila M MORENO A

Cliffside Park

Summary

Dynamic professional with proven leadership at Hanover Warehouse, enhancing operational efficiency and accuracy. Skilled in time management and complex problem-solving, I successfully mentored staff and enforced policies, fostering a positive work environment. Recognized for implementing effective inventory control systems, I consistently improved service quality and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Associate

Bergen Logistic
09.2023 - Current
  • Improved return processing efficiency by implementing streamlined organizational systems and protocols.
  • Utilized advanced software programs for tracking return information, maintaining up-to-date records on all processed transactions.
  • Processed high volumes of returns during peak seasons, ensuring all items were assessed accurately and promptly handled according to company guidelines.
  • Collaborated with team members to ensure smooth workflow and consistent adherence to return policies.
  • Reported any problems or discrepancies found during scanning immediately to clerk or leaders
  • Made the quality control to all ordes received
  • Inventory Attendant of Pending Orders
  • Add pending orders to our drive
  • Find the ASN of each order received to be processed



Assistant Manager

Hanover Warehouse
12.2021 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Education

No Degree - Pharmacy

Universidad Santa María - USM
Av. Intercomunal Andrés Bello, Sector Las Garzas

Skills

  • Time management
  • Leadership qualities
  • Decision-making
  • Attention to detail
  • Workplace safety
  • Complex Problem-solving
  • Relationship building
  • Courteous and professional
  • Issue resolution
  • Cross-functional teamwork

Timeline

Associate

Bergen Logistic
09.2023 - Current

Assistant Manager

Hanover Warehouse
12.2021 - 08.2023

No Degree - Pharmacy

Universidad Santa María - USM

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