Lucille Castaneda
Abilene
Summary
Detail-oriented Security Officer with proven skills in surveillance management and emergency response. Experienced in incident reporting and conflict resolution, ensuring a safe environment through effective team collaboration.
Overview
2027
2027
years of professional experience
4
4
Certifications
Work History
Security Officer
Securitas Security Services USA
Abilene
11.2025 - Current
- Monitored premises and guarded restricted areas to prevent unauthorized access.
- Conducted security patrols of facility grounds, parking lots, and perimeter areas.
- Managed surveillance systems to observe activities and collect evidence.
- Confirmed visitor identification before granting building entry.
- Responded promptly to alarms and emergencies with a calm demeanor.
- Prepared detailed reports on daily activities, incidents, and maintenance issues.
- Collaborated with team members to strengthen security strategies.
- Recorded activity in daily officer reports for accurate documentation.
Machine Operator
Nationwide Products LLC
Abilene
01.2025 - 11.2025
- Operated machinery to produce quality goods while ensuring safety and efficiency.
- Monitored equipment performance and conducted routine maintenance to prevent downtime.
- Loaded and unloaded materials to ensure smooth production flow.
- Followed safety protocols to maintain a safe work environment.
- Collaborated with team members to meet production deadlines consistently.
- Assisted in training new operators on equipment and procedures.
- Conducted quality checks on products to ensure compliance with standards.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Addressed process alarms promptly to maintain production flow and reduce interruptions.
Cashier
Allsups Convience Store
Abilene
10.2023 - 01.2025
- Operated cash register and processed customer transactions to ensure smooth checkout experience.
- Handled cash, credit, and electronic payments accurately.
- Collaborated with team members to restock shelves and products.
- Resolved customer complaints and issues with professionalism.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered excellent customer service while promoting loyalty programs, enhancing customer retention.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Arranged merchandise on counters or tables to create eye-catching promotional displays that encouraged sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Human Resources Specialist
U.S. Army Active Duty
Columbia
2021 - 2024
- Coordinated employee training programs to improve skills and ensure compliance with regulations.
- Administered benefits programs, addressing employee inquiries to clarify entitlements and enhance satisfaction.
- Maintained personnel records in compliance with federal regulations and Army standards.
- Implemented HR policies aligned with Army values and operational requirements.
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained confidential personnel files following federal and state laws.
- Supported individual HR needs of employees, fostering a responsive HR environment.
- Administered employee benefits programs, including health insurance and retirement plans, ensuring compliance with federal and state regulations.
Cashier Assistant
Sonic Drive-in Restaurants
Houston
2022 - 2022
- Collaborated with team members to enhance customer service experience.
- Followed food safety guidelines to ensure quality standards were met.
- Engaged with customers to ensure smooth and efficient checkout process.
- Answered customers' questions concerning location, price and use of merchandise.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Managed financial records by accurately counting cash and documenting tips at end of shift.
Cashier Assistant
SUBWAY®Restaurants
Houston
2020 - 2021
- Processed transactions accurately and efficiently at the register.
- Guided customers in menu selections and accommodated special requests to enhance dining experience.
- Addressed customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Ensured cleanliness and organization of dining and food preparation areas to support safe and enjoyable environment.
- Stocked supplies and ingredients to ensure smooth daily operations.
Education
High School Diploma -
Cypress Ridge High School
Houston05-2022
Skills
- Surveillance management
- Security adherence
- Surveillance
- Emergency response
- Incident reporting
- Patrol operations
- Conflict management
- Report writing
- Equipment operation
- Cash handling
- POS operation
- Transaction processing
- Customer support
- Complaint resolution
- Attention to detail
- Quality assurance
- Team collaboration
- Problem solving
- Data management
- Record keeping
- Document verification
- Data entry
- Expenses tracking
- Merchandise restocking
- Inventory restocking
- Computer skills
- Military operations
- Military experience
- Materials management
- Operations support
- Manufacturing experience
- POS systems
- Proper phone etiquette
- Communication skills
- Military operations
- Security protocols
- Proper phone etiquette
Languages
English
Professional
Certification
Security License
Timeline
Security Officer
Securitas Security Services USA
11.2025 - Current
Machine Operator
Nationwide Products LLC
01.2025 - 11.2025
Cashier
Allsups Convience Store
10.2023 - 01.2025
Human Resources Specialist
U.S. Army Active Duty
2021 - 2024
Cashier Assistant
Sonic Drive-in Restaurants
2022 - 2022
Cashier Assistant
SUBWAY®Restaurants
2020 - 2021
High School Diploma -
Cypress Ridge High School