Lucille Flores
Conroe
Summary
Dedicated administrative professional with a strong foundation in finance and accounting. Expertise in accounts receivable/payable management, payroll processing for large teams, and maintaining regulatory compliance to enhance operational efficiency and customer satisfaction.
Overview
23
23
years of professional experience
Work History
Regional manager
Early Ivy
The Woodlands
09.2015 - 04.2026
- Prepared and distributed payroll for staff of [20 plus] direct reports.
- Processed accounts receivable and accounts payable.
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
- Maintained compliance with State and company requirements.
- Investigated and resolved customer inquiries and complaints, enhancing customer satisfaction.
- Composed accounting reports summarizing accounts payable data, facilitating informed financial decision-making.
- Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Administrative Assistant
Childrens Lighthouse LLC
04.2014 - 05.2015
- Maintained accurate and detailed enrollment, attendance, health and safety, emergency contact, and incident report records to support operational compliance.
- Organized all new hire, security and temporary paperwork.
- Drafted biweekly time sheets for 25+ executives and employees.
- Processed accounts receivable and accounts payable.
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
- Monitored client payments and contacted clients regarding past due balances to ensure timely collections.
- Worked with Director to develop annual expense plan goals.
Administrative Assistant
Kids R Kids
08.2012 - 03.2014
- Managed incoming and outgoing calls, ensuring accurate message recording for efficient communication.
- Maintained a clean reception area, including lounge and associated areas.
- Organized all new hire, security and temporary paperwork.
- Posted receipts to appropriate general ledger accounts.
- Reviewed all expense reports for accuracy and proper expense disclosure.
- Filed and resolved employee complaints in line with company policies and state regulations for compliance.
- Reviewed collection reports to assess collection status and outstanding balances, facilitating timely follow-up.
Property Manager
Gulf Tex Investment
05.2003 - 06.2012
- Managed a community of nearly 100 apartment homes.
- Developed and executed strategies achieving and sustaining occupancy rates of 85% or higher.
- Evaluated rental pricing strategies, recommending adjustments to maximize occupancy and revenue.
- Maintained market-ready status for all units, ensuring high attractiveness to potential renters.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Developed, reviewed and submitted property operating and capital budgets.
- Communicated effectively with owners, residents and on-site associates.
Education
Directors Credential - Child Care
Child Care Education Institute
07-2026
Child Development Associate Credential - Child Development
Creative Trainers and Consultants
01-2013
Skills
- Financial strategy development
- Budget management
- Regulatory compliance
- Collections specialist
- Account reconciliations
- MS Office expert
- Critical thinking
- Superior attention to detail
- Effective time management
- Team leadership
- Communication skills
- Bilingual in Spanish
- Works well under pressure
- Filing and data archiving
Timeline
Regional manager
Early Ivy
09.2015 - 04.2026
Administrative Assistant
Childrens Lighthouse LLC
04.2014 - 05.2015
Administrative Assistant
Kids R Kids
08.2012 - 03.2014
Property Manager
Gulf Tex Investment
05.2003 - 06.2012
Directors Credential - Child Care
Child Care Education Institute
Child Development Associate Credential - Child Development
Creative Trainers and Consultants