Possess over 20 years Customer Service Skills in both Entry level and Management level
Overview
8
8
years of professional experience
Work History
Paralegal
Alpine Law Office
Idaho Falls, Idaho
07.2009 - 04.2011
Started out with my internship: as an intern I did bankruptcies for clients, processed payments, filed bankruptcy paperwork with the United States Bankruptcy Courts and generated income through the client intake consults.
Have experience in Criminal Law & Family Law, Great communication skills with the public.
Supervisor: Brandi Jennings.
Café Manager Director
Service Vending
Idaho Falls, Idaho
03.2008 - 10.2008
Conducted inventory every 30 days, documented all financial records for 3 cafes, involved in hiring and termination processes, served 35 customers per hour, conducted over 50 catering events.
Supervisor: Stacy Lamb.
Person in Charge/ Server
International House of Pancakes
Idaho Falls, Idaho
03.2003 - 03.2008
As the Person in Charge I was responsible for managing and running all operations involved in the restaurant including staff, prepared, counted, recorded, and deposited all finances for my shift.
I handled all customer questions, complaints, and concerns.
Had access to employee records that involved the hiring and termination process.
As a server I greeted customers, took orders, and ran cash register.
Supervisor: Melissa Sergarent.
Education
Eastern Idaho Technical College in the Legal Technologies Program. Received Technical Certificate -
2010
Skills
Have strong leadership skills
Am a fast learner
Self-starter
Can work with little or no supervision
Have excellent management skills
Possess excellent people and communication skills
Can multi-task
Great time management skills
Good organizer
Knowledge in Microsoft Office 2007
Knowledge in Bankruptcy
Knowledge in Criminal Law
Knowledge in Family Law
Accomplishments
At Alpine Law office I began my internship within two weeks of me starting my internship I was hired on as full-time staff.
I have received my Notary Stamp from the State of Idaho
Timeline
Paralegal
Alpine Law Office
07.2009 - 04.2011
Café Manager Director
Service Vending
03.2008 - 10.2008
Person in Charge/ Server
International House of Pancakes
03.2003 - 03.2008
Eastern Idaho Technical College in the Legal Technologies Program. Received Technical Certificate -