Dedicated professional with a strong background in customer service. Skilled in time management, problem-solving, and maintaining a welcoming atmosphere. Committed to enhancing guest satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Coffee Shop Worker
Chocolatte
Bar Harbor, ME
07.2025 - Current
Maintained cleanliness of workstations, ensuring compliance with health and safety regulations.
Assisted customers with menu selections, providing recommendations based on preferences.
Handled cash transactions accurately while maintaining a balanced cash register.
Collaborated with team members to streamline service processes during peak hours.
Participated in inventory management by restocking supplies as needed throughout shifts.
Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
Trained new employees on proper procedures, equipment usage, and company policies to ensure smooth integration into the team.
Banquet Server
Atlantic Oceanside Hotel & Event Center
Bar Harbor, ME
2024 - Current
Provided prompt and efficient service to guests during events, ensuring satisfaction and comfort.
Set up and broke down banquet spaces, adhering to event specifications and timelines.
Assisted in menu presentation and served food and beverages accurately to guests.
Collaborated with kitchen staff to ensure timely delivery of meals and adherence to dietary restrictions.
Maintained cleanliness and organization of dining areas throughout events, enhancing guest experience.
Handled guest inquiries and concerns promptly, fostering a welcoming atmosphere at all times.
Adapted quickly to changing event needs, demonstrating flexibility in fast-paced environments.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Carried out professional service, retaining polite and friendly approach at all times.
Breakfast Attendant
Atlantic Oceanside Hotel & Event Center
Bar Harbor, ME
2022 - 2024
Maintained cleanliness of dining area, adhering to health and safety regulations.
Assisted in inventory management by tracking food supplies and reporting shortages.
Implemented improvements in buffet setup, increasing efficiency during peak hours.
Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
Handled high-pressure situations calmly while multitasking effectively during peak service times.
Contributed to a positive atmosphere by engaging in friendly interactions with both guests and coworkers alike.
Managed time efficiently to complete all assigned tasks before the start of breakfast service each day.