Lucille Samaniego
Catonsville,MD
Summary
Multitalented professional with several years in top-tier organizational support. Skilled at close work with senior executive team. Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities. Also, I possess advanced skills using Microsoft Office Teams, Word, Excel, Outlook, PowerPoint, and SharePoint.
Overview
20
20
years of professional experience
Work History
Program Analyst
Delta Point LLC
Aberdeen, MD
06.2023 - 05.2024
- Maintained the federal government civilian employee mandatory training database by following federal regulations and by responding to the 1,400 workforce’s emails and various training inquiries
- Facilitated New Federal Government Civilian Employee Orientation classes on a quarterly basis
- Communicated with federal civilian staff and the workforce using Microsoft Outlook, Word, Excel and PowerPoint presentations
- Assisted in planning and implementing employee engagement activities
- Reviewed, tracked, and documented federal compliance regulations with mandatory and non-mandatory training and continuing education courses for the 1400 workforce members
- Collaborated with other departments within the organization to develop strategies for optimizing program operations.
- Developed and maintained a database of program information to track progress and identify areas for improvement.
Executive Assistant to the President
JONY Software Solutions
01.2020 - 06.2023
- Conducted organizational studies by interviewing operating and supervisory personnel and conducted research of efficiency and economy of operations
- Knowledge of spreadsheets and ERP systems
- Researched and identified perspective candidates using job boards, attending job fairs and from referrals
- Provided assistance and advice to the president of the company in the planning, scheduling, analysis, evaluation, resourcing and reporting of manpower
- Allocated, documented, and reported about the status of manpower recruiting processes
- Scheduled and executed long range programs for the president’s business development initiatives
- Monitored the organization’s vacancies to fill them by identifying potential candidates in the information technology industry
- Created documents using Word, Excel, and PowerPoint to communicate with teammates, staff, and candidates
- Reviewed, tracked, and documented compliance with mandatory and non-mandatory training and continuing education
- Implemented and facilitated new hire orientation and employee recognition programs
- Responded to employment-related inquiries from applicants, employees, and supervisors and referred complex and/or sensitive matters to the appropriate person
- Maintained confidential records and files related to executive operations.
- Assisted in developing policies and procedures related to executive management.
- Researched potential projects and initiatives for the President's consideration.
- Attended staff meetings on behalf of the President when necessary.
- Provided administrative support such as filing documents, photocopying, ordering supplies.
- Conducted research into a variety of topics that may be beneficial to decision making processes within executive management.
- Compiled reports from various sources for review by the President.
- Collaborated with external vendors and suppliers to ensure timely delivery of services or products requested by the president's office.
- Maintained up-to-date records of all documents pertaining to the President's activities.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Coordinated meeting and work schedules for staff teams and executives.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
Accounts Payable Specialist
Miles & Stockbridge P.C.
08.2019 - 01.2020
- Answered daily Accounts Payable emails regarding check status, invoices or supply backup when needed
- Performed account analysis, as well as account reconciliations
- Reconciled account statements investigated and resolved vendor discrepancies
Accounts Payable Specialist (assigned to CRISP)
Anchor Staffing
07.2017 - 08.2019
- Verified invoices for accuracy and processed invoices for payment daily
- Performed account analysis, as well as account reconciliations
- Reconciled vendor statements investigated and resolved vendor discrepancies
- Tracked and processed all company-issued 1099s
- Maintained an orderly filing system
- Assisted with month-end close process
Accounting Specialist
Centrexion Therapeutics Corporation
10.2014 - 07.2017
- Processed vendor invoices for payment daily
- Processed biweekly payroll and tax reporting for three states
- Prepared monthly bank account and credit card reconciliations
- Generated and distributed W2 Forms and 1099 Forms at year end
- Created a benefits and new hire packet for onboarding of new employees
Executive Assistant to the President
JONY Software Solutions
Columbia, MD
10.2011 - 10.2014
- Provided broad administrative and logistical support for the president, including special projects
- Served as point of contact for internal and external stakeholders
- Screened and prioritized communications ad responded on behalf of the executive as needed
- Arranged, maintained, and modified the President’s schedule
- Assisted and advised professional, technical, and clerical personnel in all administrative management activities
- Coordinated annual employee reviews
- Provided input to the operations manager on long and short-range development goals/objectives and administrative operations of the president
- Used Microsoft Office to produce high quality reports, presentations, and other documents
- Collaborated with operations staff for development and maintenance of new-hire orientation materials and onboarding orientation
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Negotiated salaries and other employment terms with successful applicants.
- Organized recruitment activities such as career fairs, campus visits.
- Researched potential projects and initiatives for the President's consideration.
- Assisted in developing policies and procedures related to executive management.
Information Technology Instructor
Kaplan University
10.2010 - 10.2011
- Designed and facilitated training for individuals seeking to learn how to use Microsoft Office Suite software
- Created lesson plans and educated students about software programs such as, Excel, Word, Access, Outlook, and PowerPoint using hands-on demonstrations and by providing one-on-one application support
- Other job duties included leading lectures, group activities, and presentations using Microsoft Office software
- Stayed abreast of advancements in Microsoft Office programs and various teaching methods
- Created interactive technology quizzes to help students retain course material
- Updated existing course materials with current information relevant to the field of Information Technology.
- Developed and implemented lesson plans, lectures, and activities to teach computer science courses.
- Maintained up-to-date knowledge of industry trends and best practices.
- Conducted research into emerging technologies and teaching methods in order to implement best practices in the classroom.
- Advised students on their choice of major or career path within the IT field.
- Encouraged critical thinking skills among students by posing challenging questions during class discussions.
- Advised students on career paths related to Information Technology.
- Evaluated student performance through tests, quizzes and other assessment tools.
- Reviewed student work for accuracy and completeness before assigning grades.
- Prepared presentations summarizing key concepts covered during each session.
- Provided one-on-one assistance to struggling students outside of class hours.
- Collaborated with colleagues to develop curriculum for new classes and programs.
- Monitored student progress throughout the semester using online gradebooks.
- Expanded student learning by incorporating extra-curricular computer science activities.
- Monitored student progress through frequent assessments of various computer tasks.
- Planned and led lessons on basic computer skills, keyboard techniques and internet use.
- Taught internet safety tips and online etiquette.
- Created tests and assignments to assess student knowledge of presented coursework and lecture materials.
- Cultivated classroom environment centered on encouraging student engagement and performance with computer science work.
- Collaborated with other subject and grade-level teachers to build complementary educational frameworks for students.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
- Provided instruction on professional technology use and web etiquette.
Accountant
LM Data Systems
10.2006 - 10.2010
- Maintained the company's general ledger and subsidiary ledger accounts, including posting and recording opening, adjusting, and closing journal entries
- Prepared income statement, balance sheet and statement of cash flow statements
- Performed checking account and credit card reconciliation
- Maintained accounts payable, accounts receivable, and payroll records
- Prepared check requests and purchase requisitions
- Posted transactions to QuickBooks
- Analyzed income statement and balance sheet accounts, including month-end and year-end GL duties; reconciled and reviewed company balances and corrected out-of-balance accounts
Relationship Banker
Wells Fargo (previously Wachovia)
10.2005 - 10.2006
- Participated in building relationships with customers and spend time understanding customers’ needs
- Identified opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers' needs
- Researched and identified perspective candidates using job boards, attending job fairs and from referrals
- Provided assistance and advice to the president of the company in the planning, scheduling, analysis, evaluation, resourcing and reporting of manpower
- Allocated, documented, and reported about the status of the manpower recruiting process
- Planned, programmed, and executed the president’s referrals program
- Arranged, maintained, and modified the President’s schedule
- Assisted and advised professional, technical, and clerical personnel in all administrative management activities
- Coordinated annual employee reviews
Financial Advisor
Morgan Stanley
01.2005 - 10.2005
- Increased annuity premium by 28% by following up with sales leads
- Increased client base and revenue by 15% by selling investment and insurance products
- Expanded new business by 10% from external rollover accounts and asset transfers
- Used quantitative and analytical skills to analyze clients’ financial portfolios and developed strategies to achieve clients’ financial goals
- Researched, calculated, and recommended optimal combination of investment products to achieve clients’ financial goals
Financial Advisor
Merrill Lynch
01.2004 - 01.2005
- Increased annuity premium by 22% by following up with sales leads
- Increased client base and revenue by 12% by selling investment and insurance products
- Expanded new business by 5% from external rollover accounts and asset transfers
- Used quantitative and analytical skills to analyze clients’ financial portfolios and developed strategies to achieve clients’ financial goals
- Researched, calculated, and recommended optimal combination of investment products to achieve clients’ financial goals
Education
B.S. Degree in Business Administration - Finance
Towson University
Microsoft Certified Application Specialist -
Catonsville Community College of Baltimore County
Skills
- Outstanding administrative
- Organizational
- Problem-solving
- Communication
- Advanced skills using Microsoft Teams
- Word
- Excel
- Outlook
- PowerPoint
- SharePoint
- Business process improvement
- Requirements Gathering
- Analytical Skills
- Effective Communication
- Adaptability and Flexibility
- Reliability
- Analytical Thinking
- Time Management
- Written Communication
- Interpersonal Communication
- Problem-solving aptitude
- Task Prioritization
- Attention to Detail
- Self Motivation
Accomplishments
- Increased accounts receivable collections rate by 10% by implementing a tracking system for wage requests for a third-party government contractor.
- Reduced credentialing time of health care professionals by two weeks for a medical staff office by implementing a status log.
Timeline
Program Analyst
Delta Point LLC
06.2023 - 05.2024
Executive Assistant to the President
JONY Software Solutions
01.2020 - 06.2023
Accounts Payable Specialist
Miles & Stockbridge P.C.
08.2019 - 01.2020
Accounts Payable Specialist (assigned to CRISP)
Anchor Staffing
07.2017 - 08.2019
Accounting Specialist
Centrexion Therapeutics Corporation
10.2014 - 07.2017
Executive Assistant to the President
JONY Software Solutions
10.2011 - 10.2014
Information Technology Instructor
Kaplan University
10.2010 - 10.2011
Accountant
LM Data Systems
10.2006 - 10.2010
Relationship Banker
Wells Fargo (previously Wachovia)
10.2005 - 10.2006
Financial Advisor
Morgan Stanley
01.2005 - 10.2005
Financial Advisor
Merrill Lynch
01.2004 - 01.2005
B.S. Degree in Business Administration - Finance
Towson University
Microsoft Certified Application Specialist -
Catonsville Community College of Baltimore County
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