Lucille Tully
Administrative Assistance
Pasadena,MD
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced clinic environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Fresenius Medical Care Dialysis
Washingto, DC
09.2024 - Current
- Greeted visitors and provided general information about the company.
- Developed and maintained filing systems for confidential documents and records.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Compiled data from various sources into organized reports for review by management team.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Patient Care Technician
Davita
Laurel, Md
10.2022 - 06.2024
- Instructed new employees on proper techniques of performing daily tasks.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Provided direct patient care and assistance to healthcare team members.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
Education
High School Diploma -
03-1990
Skills
- Document management
- Data entry
- Database management
- Office equipment maintenance
- Meeting coordination
- Customer service
- Communication skills
- Confidentiality practices
- Filing systems
- Task prioritization
- Time management
- Report generation
- Interpersonal skills
- Problem solving
Certification
- License No A00205832 - CNA-Dialysis Technician
- CPR
Timeline
Administrative Assistant - Fresenius Medical Care Dialysis
09.2024 - Current
Patient Care Technician - Davita
10.2022 - 06.2024
Holy Cross of Davao - High School Diploma,
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