Lucille Valeros
Pocatello,ID
Summary
Dedicated professional with a diverse background, including roles at Redfish Lake Lodge, where I honed my customer service and housekeeping expertise. Excelled in environments requiring strong recordkeeping and interpersonal skills. With an ability to foster client relations and ensure satisfaction, backed by a solid foundation in emergency training and management and childhood development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Nanny
Redfish Lake Lodge
Stanley, ID
06.2024 - 10.2024
- Organized and planned a variety of activities to stimulate physical, mental, and emotional growth for the children.
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
Housekeeper
Redfish Lake Lodge
Stanley, Idaho
06.2024 - 10.2024
- Responded to requests from guests regarding housekeeping needs.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels and tidied up rooms.
- Stocked amenities such as soap, shampoo, and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
- Sanitized all areas of the hotel lobby and public restrooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Receptionist
Redfish Lake Lodge
Stanley, Idaho
06.2024 - 08.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing orders for supplies.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Smoothie Maker
Jamba Juice
Pocatello, ID
01.2024 - 05.2024
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Ensured compliance with health department regulations regarding food safety standards.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
- Followed company policies and procedures while performing duties.
- Organized kitchen space efficiently for maximum productivity.
- Took initiative in resolving customer complaints in a professional manner.
- Trained new employees on proper techniques for preparing smoothies.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
Camp Counselor
Boy Scouts of America
Brian Head, Utah
06.2021 - 06.2023
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Implemented creative teaching methods while utilizing available resources effectively.
- Instructed classes on topics including wilderness survival skills, nature appreciation, and first aid and CPR.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
Rental Shop Attendant
Pebble Creek Ski Area
Inkom, Idaho
11.2021 - 02.2022
- Inspected rental equipment for any damage or wear and tear prior to renting out.
- Assisted customers with selecting the appropriate ski size, type, and style based on their skill level and desired terrain.
- Provided customers with detailed instructions on how to use the equipment safely and effectively.
- Performed minor repairs to rental equipment, such as waxing skis and tightening screws.
- Processed payments for rentals using a point-of-sale system.
Education
Some College (No Degree) - Biology
Idaho State University
Pocatello, IDSkills
- Basic accounting
- Recordkeeping and bookkeeping
- Customer/Client relations
- CPR training
- Childhood development
- Housekeeping
- Telephone skills
Certification
- CPR Certified
Accomplishments
- High School Honors Society
- Student Council Member
- Distinguished Young Woman Scholarship Receiver
References
References available upon request.
Timeline
Private Nanny
Redfish Lake Lodge
06.2024 - 10.2024
Housekeeper
Redfish Lake Lodge
06.2024 - 10.2024
Receptionist
Redfish Lake Lodge
06.2024 - 08.2024
Smoothie Maker
Jamba Juice
01.2024 - 05.2024
Rental Shop Attendant
Pebble Creek Ski Area
11.2021 - 02.2022
Camp Counselor
Boy Scouts of America
06.2021 - 06.2023
Some College (No Degree) - Biology
Idaho State University
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