Motivated customer service specialist with over [15] years retail experience in a fast-paced, team-based environment. [Customer field Service RepresentativeCertified Pharmacy Technician] driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. [Certified Pharmacy Technician] with expertise in delivering support services and resolving customer complaints. Trained in Microsoft Office, Excel and Outlook].
Overview
16
years of professional experience
1
Certification
Work History
Pharmerica Corporation Of America
Louisville, KY
Customer Field Service RepresentativeCertified Pharmacy Technician
05.1998 - 01.2014
Job overview
I worked with Long Term Care Facilities in geriatric care. I audited medication carts, med rooms, observed medication administration of CMA'S, checked drug storage, dating of drugs, checked for discontinued and expired drugs and removed from carts and medication rooms if needed. Inservice staff on medication ordering or reordering, checked documentation of drugs administered. Entrance and exit review with Director of Nursing or facility Administrator and provided facility with copies and summary of findings.
Politely assisted customers in person and via telephone.
Education
Texas City High School
Texas City, TX
High School Diploma from Basic courses
1972
University Overview
I also have 24 years experience and skills of Certified Medication Aide.
Overnight Data Entry /Pharmacy Technician Supervisor at PharMerica CorporationOvernight Data Entry /Pharmacy Technician Supervisor at PharMerica Corporation