Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lucille Marie Napolitano

Brooklyn,NY

Summary

Outgoing, energetic hardworking and passionate professional with experience overseeing multiple tasks and providing excellent productivity across all environments. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful with a positive attitude. Administrative Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Administrative Coordinator/Administrative Assistant

NYU Langone Brooklyn
09.2009 - Current
  • Maintained employee licensing expiration data.
  • Assist nurses and ancillary staff with new-hire orientation documents and e-learning and reviewed for completeness.
  • Updated various internal reports, collected and compiled data and performed follow-up.
  • Maintained knowledge of office procedures and policies relating to cash reports, register checkups, deposits and checks.
  • Performed accounting activities by preparing expense reports, purchase orders and invoices.
  • Used Powerpoint, Articulate Presenter and Excel to create presentations, reports and spreadsheets.
  • Monitored office supplies to order and replenish stock when necessary.
  • Managed calendars to strategically coordinate meetings and appointments.
  • Opened, sorted and distributed incoming messages and correspondence for team of 15.
  • Used PeopleSoft Financials track expense claims and prepare expense reports for management.
  • Used Microsoft to edit and format draft correspondence prepared by staff members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Completed bi-weekly payroll for 15 employees.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to appropriate leadership.
  • Mentored staff, including leadership staff on proper administrative procedures and how to use programs such as PeopleSoft and e-learning platforms
  • Organized spaces for onsite orientation, prepared rooms, materials and catering support and internal department meetings
  • Collaborated with various departments to ensure over 800 employees met compliance on education and certifications.
  • Collaborated with NYSIM for certification and recertification classes for staff.

Executive Coordinator

Lutheran Medical Center
09.2007 - 04.2009
  • Organized [Job title] and [Job title] meetings and teleconferences and drafted comprehensive minutes to document meeting outcome and define next steps.
  • Spoke for [Job title] internally and externally under executive guidance and leadership.
  • Screened [Job title]'s incoming mail and responded to telephone and email inquiries.
  • Interacted diplomatically with clients, partners and vendors to support business development efforts
  • Exercised independent judgment in support of senior leadership and corporate mission.
  • Controlled access to confidential business documents, financial information and proprietary data.
  • Managed [Job title] calendar, phone and schedule resolving conflicts and providing daily updates.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Managed conference scheduling and travel arrangements for key personnel.

Administrative Assistant

Lutheran Medical Center
09.2006 - 09.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and appointments for staff teams.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

Education

Bachelor of Arts - HealthCare Administration

St. Joseph University
Patchogue, NY
2025

Associate of Applied Science - Medical

Kingsborough Community College
Brooklyn, NY
08.2006

Skills

  • Business Correspondence
  • Vendor Meetings
  • Accounts Payable and Accounts Receivable and Purchase Orders
  • Expense Reports
  • Microsoft Word
  • Administrative Support
  • Employee Timesheet Processing and Payroll

Accomplishments

    Successfully completed the NYU Langone Team Member Leadership Development Program, Summer, 2023

Timeline

Administrative Coordinator/Administrative Assistant

NYU Langone Brooklyn
09.2009 - Current

Executive Coordinator

Lutheran Medical Center
09.2007 - 04.2009

Administrative Assistant

Lutheran Medical Center
09.2006 - 09.2007

Bachelor of Arts - HealthCare Administration

St. Joseph University

Associate of Applied Science - Medical

Kingsborough Community College

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