Lucinda Campbell
Dalhart,TX
Summary
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
5
5
years of professional experience
Work History
Security Officer
Hilmar Cheese
05.2023 - Current
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Front Desk Receptionist
LaQuinta Inn & Suits
03.2023 - 05.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Assistant Manager
Toot N Totum
02.2021 - 03.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
CNA
BSA Hospice
08.2018 - 02.2021
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
GED -
Clovis Community College
Clovis, NM04.2020
High School Diploma -
Brinkley High School
Brinkley, AR05.1999
Skills
- Emergency Response
- Staff Management
- Stationary Surveillance
- Arrest Procedures
- Access Control
- CCTV Surveillance
- Document Management
- Emergency Management
- Visitor Tracking
- Security Guard License
- Invoice Verification
- Report Writing
- General Security
- Surveillance
- Fluent in [Language]
- Dispatch
- Decision making
- Security equipment operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Officer
Hilmar Cheese
05.2023 - Current
Front Desk Receptionist
LaQuinta Inn & Suits
03.2023 - 05.2023
Assistant Manager
Toot N Totum
02.2021 - 03.2023
CNA
BSA Hospice
08.2018 - 02.2021
GED -
Clovis Community College
High School Diploma -
Brinkley High School