Lucinda Curbo
St. Louis,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expert in problem resolution, business development and partner relations. Excel in meeting deadlines while maintaining impeccable attention to details. Dedicated to excellent customer service, client satisfaction and team communication. Consummate people-person with enviable ability at building trust and long-term relationships. Skilled in working independently under pressure and adapting to new situations and challenges.
Overview
12
12
years of professional experience
Work History
SELLING AND SUPPORT CAPTAIN
Macy's
11.2023 - Current
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
MERCHANDISE COORDINATOR & KEY CARRIER
TJ Maxx, TJX Companies
07.2020 - 11.2023
- Partnered with management team in training and mentoring associates while promoting a positive culture, maintaining effectiveness and meeting set guidelines
- Maintained up-to-date knowledge on industry trends and competitor activity, allowing for informed decision-making and proactive business strategies.
- Evaluated sales data to optimize product assortment and pricing strategies, maximizing profitability.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Coordinated cross-functional teams to facilitate efficient merchandise flow from warehouse to sales floor.
- Maintained updated product knowledge to successfully educate and advise customers.
- Proposed new ideas and concepts to enhance merchandise displays.
- Collaborated with store managers to determine best placement for merchandise displays.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Supervised daily operations on the sales floor, ensuring smooth customer interactions and prompt issue resolution.
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Drove client retention, managing engaging merchandise presentation to motivate impulse purchases.
- Conducted regular competitor analyses to identify market trends and opportunities for growth.
- Monitored and analyzed sales records and consumer purchasing trends.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Ensured compliance with company policies by overseeing daily cash handling processes, minimizing errors or discrepancies.
- Improved team productivity through effective delegation of tasks to staff members based on their skills and strengths.
COMMUNITY ASSOCIATION MANAGER
Smith Management Group, Associa
07.2022 - 10.2022
- Supervise the association in accordance with management agreement and the association's policies and procedures
- Negotiated contracts with service providers, securing high-quality services at competitive prices for the associations managed.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Increased compliance with association rules by conducting regular inspections and enforcing regulations fairly.
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
- Conducted thorough research on new industry trends and best practices to enhance the overall management strategy for each association managed.
- Streamlined administrative processes, increasing efficiency in day-to-day operations within the communities managed.
- Assisted boards in updating governing documents to reflect current industry standards and legal requirements.
- Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.
- Prepared comprehensive financial reports for board review, ensuring transparency in budgeting decisions and fiscal health of each association managed.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Organized successful community events to foster a sense of unity among residents within various neighborhoods managed.
- Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
- Reduced delinquency rates by implementing effective collection procedures while maintaining open lines of communication with homeowners facing financial difficulties.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
PREPARATOR
Paramounts, LLC
01.2019 - 01.2020
- Worked in tandem with museum staff and contractors to install and renovate major federal-funded museums, including the Eisenhower Presidential Museum
- Effectively managed time-sensitive tasks during exhibition turnovers while maintaining a high level of quality control over all aspects involved in the process.
- Streamlined preparation processes by creating custom mounts for specific art pieces.
- Minimized further deterioration and restored original appearances by filling in missing or broken areas with fabricated components.
- Assisted in exhibit installations, contributing to the timely completion of projects.
- Evaluated objects to identify repair requirements and devise optimal approaches, carefully avoiding financial, or cultural losses.
- Collaborated with curators to design visually engaging exhibitions that captivated audiences.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Balanced item protections with aesthetic standards while preparing artifacts for exhibition.
ASSISTANT PRODUCTION & OFFICE MANAGER
All American Screen Printing
10.2016 - 03.2019
- Assisted with daily office management, including production scheduling, purchasing, and customer service, as well as accounts payables and receivables
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established team priorities, maintained schedules and monitored performance.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained computer and physical filing systems.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Updated reports, managed accounts, and generated reports for company database.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
MARKETING, EVENT, & PARTNER RELATIONS MANAGER
Geostellar, Inc.
01.2014 - 01.2015
- Served as the primary point-of-contact for Fortune 500 companies, providing residential support to the nation's first bulk solar purchase program
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Improved marketing to attract new customers and promote business.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Assisted in the design and distribution of marketing materials for various platforms.
- Spearheaded business development, on-site event coordination and execution, created detailed presentations and reports utilizing Google Analytics to effectively communicate industry trends and opportunities.
- Maintained and recruited new company and vendor relationships, including 3M, Johnson & Johnson, Intuit, and various localized residential solar providers.
Executive Assistant to the President
Fitzgibbon Media
08.2013 - 02.2014
- Assisted in maintaining client relations, organizing schedules, and coordinating international travel arrangements and conference calls
- Screened personal and business calls and directed to appropriate party.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Volunteered to help with special projects of varying degrees of complexity.
- Provided exceptional customer service when interacting with external clients or partners building positive rapport on behalf of the President.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
- Coordinated events and worked on ad hoc projects.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Prepared comprehensive briefing materials for meetings, enabling informed decision-making by the President.
EXECUTIVE ASSISTANT AND MARKETING MANAGER
Geostellar
01.2012 - 07.2013
- Responsible for planning, promoting, and implementing large-scale events, including launch parties, trade shows, and international award presentations
- Worked with senior management to initiate new projects and assist in various processes.
- Responsible for planning, promoting, and implementing large scale events, including launch parties, trade shows, and international award presentations.
- Worked cross functionally with public relations and branding firm to rebrand the company prior to launch by hosting several events including a regional soft launch with vendor partners, attendance to Solar Power International trade show, Best in Solar Award Acceptance at The Global Cleantech Cluster Association, and finally the national launch at South By South West Interactive trade show with partner SXSW Eco.
Education
Bachelor of Science - Political Science & Accounting
01.2012
Skills
- Microsoft PowerPoint
- Bookkeeping and Basic Accounting
- Board of Directors Support
- Reports and Financial Statements
- Excel Spreadsheets
- Networking
- Flexible and Adaptable
- Multitasking Abilities
- Data Research and Compilation
- Accounts Payable and Accounts Receivable
- Microsoft Office
- Task Prioritization
- Customer Relations
Timeline
SELLING AND SUPPORT CAPTAIN - Macy's
11.2023 - Current
COMMUNITY ASSOCIATION MANAGER - Smith Management Group, Associa
07.2022 - 10.2022
MERCHANDISE COORDINATOR & KEY CARRIER - TJ Maxx, TJX Companies
07.2020 - 11.2023
PREPARATOR - Paramounts, LLC
01.2019 - 01.2020
ASSISTANT PRODUCTION & OFFICE MANAGER - All American Screen Printing
10.2016 - 03.2019
MARKETING, EVENT, & PARTNER RELATIONS MANAGER - Geostellar, Inc.
01.2014 - 01.2015
Executive Assistant to the President - Fitzgibbon Media
08.2013 - 02.2014
EXECUTIVE ASSISTANT AND MARKETING MANAGER - Geostellar
01.2012 - 07.2013
Shepherd University - Bachelor of Science, Political Science & Accounting