Lucinda Guerrero
Mathis,TX
Summary
Talented professional with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Overview
5
5
years of professional experience
Work History
CDL Delivery Driver
Trophy Transportation
Beeville, Texas
07.2024 - 12.2024
- Handled merchandise in accordance with product handling standards.
- Inspected delivery vehicle's equipment such as tires, lights, brakes, gas, oil, and water levels to maintain operational safety standards.
- Notified supervisors when supplies were low or repairs were needed.
- Transported and safely delivered items to prevent damage or loss.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Verified accuracy of delivered goods against shipping orders prior to signing off on each shipment.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Adhered to all applicable local state laws while driving commercial vehicles.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Communicated effectively with dispatchers regarding any changes in delivery schedules or routes due to traffic delays or weather conditions.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Inspected vehicle and maintained gas, oil and water levels.
- Utilized street maps to plan and determine most efficient routes.
- Assisted warehouse personnel in loading packages onto trucks when necessary.
- Provided feedback related to customer satisfaction after each delivery run.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Kept accurate logs of all deliveries and trips.
- Loaded and unloaded cargo in accordance with company procedures.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Navigated routes with relevant map programs and GPS systems.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported mechanical problems encountered with vehicles to dispatch.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Developed routes for daily deliveries based on shipping orders or customer requests.
- Assisted customers in loading and unloading goods upon request.
- Provided customer service by responding to inquiries and complaints in a courteous manner.
- Ensured all shipments were properly secured before leaving the facility.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Kept the cab area clean and organized at all times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Filed vehicle logs, cargo records or billing statements according to company regulations.
- Contacted customers prior to delivery to coordinate delivery times.
- Presented order bills and collected payments for deliveries.
- Followed applicable federal motor carrier safety regulations when operating the vehicle.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Processed shipment documents neatly and efficiently for each load.
- Utilized GPS and maps for efficient route planning.
- Drove delivery truck to deliver products safely and efficiently while adhering to traffic laws and regulations.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Reported any incidents involving accidents, injuries, property damage or hazardous materials spills immediately following company protocols.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Managed paperwork associated with deliveries such as invoices, bills of lading, manifests.
- Maintained accurate records of deliveries, including invoices, manifests, and other relevant documents.
- Reported delays and accidents to stations using telephones or two-way radios.
- Performed pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
- Utilized GPS navigation systems for efficient route selection and timely arrivals at destinations.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Notified customers of delays to decrease calls to support.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Recognized by management for providing exceptional customer service.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed routine maintenance and repair.
- Operated a variety of machinery and tools safely and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
Hot Shot Driver
Team One
Victoria , TX
04.2020 - 07.2024
- Deliver hazmat chemicals / oils field work picking up and delivering various items / equipment.
Education
High School Diploma -
Edinburg North High School
Edinburg, TXSkills
- Adaptability to weather conditions
- Accident prevention strategies
- Defensive driving techniques
- Hazardous materials handling
- Forklift operation experience
- Loading and unloading proficiency
- Vehicle inspection
- Freight documentation
- Logbook maintenance
- Commercial vehicle operation
- GPS navigation systems
- Fuel-efficient driving
- Safe driving practices
- Physical stamina and strength
- Route planning expertise
Timeline
CDL Delivery Driver
Trophy Transportation
07.2024 - 12.2024
Hot Shot Driver
Team One
04.2020 - 07.2024
High School Diploma -
Edinburg North High School