Lucinda Hamilton
Greensboro
Summary
Program Manager with extensive experience at Granite Bay Care, specializing in strategic planning and data analysis. Proven ability to lead teams in improving service delivery and operational efficiency. Recognized for enhancing program outcomes and building strong vendor relationships through effective communication and problem-solving.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Manager
Granite Bay care
Scarborough
02.2023 - 08.2025
- Developed strategic plans to enhance service delivery and operational efficiency.
- Managed budgets and resources to support program initiatives effectively.
- Analyzed data to support decision-making and optimize program outcomes.
- Led project teams to implement care programs for diverse client needs.
- Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
- Implemented plans designed for individual's specific needs.
Assistant Project Manager
The Center for Habilitation
GLENDALE
05.2019 - 06.2022
- Coordinated project schedules and timelines for various initiatives at The Center for Habilitation.
- Facilitated meetings to discuss project progress and address potential challenges collaboratively.
- Worked closely with senior managers to ensure that all projects were completed according to schedule.
- Documented project activities, decisions, and changes to maintain clear communication with stakeholders.
- Monitored project compliance with organizational policies and regulatory standards effectively.
- Participated in meetings with clients, contractors, vendors and other stakeholders regarding current projects.
Custodial Supervisor
The Center for Habilitation
Glendale
06.2018 - 03.2019
- Supervised daily custodial operations for diverse facilities and programs.
- Trained staff on cleaning procedures and safety protocols.
- Managed inventory of cleaning supplies and equipment usage.
- Conducted regular inspections to ensure cleanliness standards were met.
- Developed schedules for custodial staff to optimize workflow efficiency.
- Collaborated with other departments to address maintenance concerns promptly.
ABA Therapist
Wee Care Corporation
Glendale
06.2016 - 08.2018
- Implemented individualized treatment plans for children with autism spectrum disorder.
- Collaborated with parents to enhance behavioral strategies at home.
- Documented sessions accurately to track client behaviors and responses.
- Utilized positive reinforcement methods to increase desired behaviors while decreasing challenging behaviors.
- Developed and implemented ABA treatment plans based on assessment data and behavioral goals.
- Conducted assessments to identify client needs and progress.
Lead Teacher
Sunny Days Childcare
Gorham
06.2012 - 11.2015
- Supervised classroom activities to ensure a safe and nurturing environment.
- Collaborated with parents to support children's educational and emotional needs.
- Implemented curriculum enhancements to promote child development and learning.
- Organized community events to foster family involvement in education programs.
- Trained staff on best practices for early childhood education and care techniques.
- Participated in weekly faculty meetings by providing updates on departmental goals or objectives.
Receptionist
Peekaboo Childcare Centre
Westbrook
04.2010 - 05.2012
- Greeted parents and children warmly upon arrival at the childcare center.
- Managed phone calls and inquiries to ensure smooth communication.
- Scheduled appointments and maintained daily calendar for staff meetings.
- Organized files and records for efficient access and retrieval.
- Coordinated with teachers to facilitate classroom activities and events.
- Assisted in maintaining a clean and welcoming reception area.
Education
Some College (No Degree) - Public Relations/Image Management
Estrella Mountain Community College
Glendale, AZSome College (No Degree) - Child Development
Southern Maine Community Center
South Portland, MESkills
- Strategic planning and budgeting
- Data analysis and financial management
- Team leadership and staff training
- Problem solving and quality assurance
- Effective communication and onboarding
- Cross-functional collaboration
- Software documentation and scheduling
Affiliations
- Arts
- creativity
Certification
- CRMA
- CPR and First Aid
- Safety care
- Diabetes and EPI pen
- Reportable events and Harassments
- State and Federal regulations
- Childcare Provider Certificate and License.
Timeline
Program Manager
Granite Bay care
02.2023 - 08.2025
Assistant Project Manager
The Center for Habilitation
05.2019 - 06.2022
Custodial Supervisor
The Center for Habilitation
06.2018 - 03.2019
ABA Therapist
Wee Care Corporation
06.2016 - 08.2018
Lead Teacher
Sunny Days Childcare
06.2012 - 11.2015
Receptionist
Peekaboo Childcare Centre
04.2010 - 05.2012
Some College (No Degree) - Public Relations/Image Management
Estrella Mountain Community College
Some College (No Degree) - Child Development
Southern Maine Community Center
Similar Profiles
Marthe WakasaloMarthe Wakasalo
Direct Support Professional at Granite Bay CareDirect Support Professional at Granite Bay Care
Julienne MushiyaJulienne Mushiya
Direct Support Professional at Granite Bay CareDirect Support Professional at Granite Bay Care
JUNIOR MUHETOJUNIOR MUHETO
Direct Support Professional at Granite Bay CareDirect Support Professional at Granite Bay Care
Javonnie ReyesJavonnie Reyes
Retail Banker at Woodforest BankRetail Banker at Woodforest Bank
Henry EllisHenry Ellis
Recreation Assistant at SportsplexRecreation Assistant at Sportsplex