Bowling
Hi, I’m
Lucinda Martorano
RN
Elkhart,US
Overview
23
years of professional experience
1
Certificate
Work History
Beacon Health System Memorial Hospital
House Supervisor/Patient Flow Coordinator
11.2020 - Current
Job overview
- Provided emergency response during shifts and when on-call.
- Administered medications subcutaneously, orally and via IV.
- Collaborated with physicians regarding patient conditions, updates and necessary care changes.
- Reviewed clinical documentation to asses standards and quality of care.
- Interceded between employees during arguments and diffused tense situations.
- Performed as subject matter expert for case management processes.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
Eli Lilly & Company
Assoc Consultant - Shared Investigator Platform
08.2017 - 03.2020
Job overview
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Onboarded and managed new client accounts to boost retention rates.
- Analyzed problematic areas to provide recommendations and solutions.
- Provided tier 1 support for field staff and clinical trial site personnel for Shared Investigator Program (SIP).
- Compiled and disseminated metrics to senior leadership, sharing tools to assist with questions and answers.
- Conducted user acceptance testing and relayed results to IT personnel.
- Fostered relationships with internal/external customers, including PIs and site personnel, trial capabilities, CDCs, Cognizant, TPO's and other member companies.
Eli Lilly & Co
Clinical Program Optimization Lead
02.2013 - 08.2017
Job overview
- Modeled study feasibility for clinical planning, supporting teams with structured data entry (SDE) process.
- Delivered operational and global feasibility information to aid in trial projections and product life cycle planning, interpreting data and contributing to clinical program-level decisions.
- Collected clinical input and end-user feedback to support development of new functionality for future releases of major technical product.
- Optimized integration of data processes and technology interfaces across other clinical information systems.
- Provided leadership and direction for program/module teams through trial lifecycle and new trial methodology.
Eli Lilly Pharmaceuticals
Sr. Corporate Employee Health RN
08.2010 - 02.2013
Job overview
- Monitored patient reactions to drugs and carefully documented findings.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Orchestrated onsite health fairs for employees, including blood pressure stations, giveaways, physical therapy services, healthy cooking instructors, and fitness center representatives.
- Prompted employees to schedule annual physicals, reviewing lab work/immunization records, discussing health issues, and confirming colonoscopy/mammogram appointments.
- Promoted healthy habits and physical exercise, encouraging employees to enroll in Fitness Fridays, along with organizing flu shot clinics at all Lilly sites.
- Served as ambassador for Lilly Global Day of Service, consisting of 200+ employee volunteers for 5 years.
- Reviewed and updated travel immunizations for employees traveling abroad
Eli Lilly Pharmaceuticals
Clinical Development Assoc
08.2006 - 08.2010
Job overview
- Managed Trial Master File (TMF), ensuring its accuracy and completeness in compliance with regulatory standards.
- Reviewed monitoring reports submitted by third-party monitors, providing critical insights for quality assurance.
- Played pivotal role in protocol writing process, contributing to development of comprehensive study protocols. Additionally, meticulously reviewed Final Study Reports to guarantee accuracy and adherence to established standards.
- Demonstrated effective leadership by driving teams to achieve milestones within designated timelines.
- Led cross-functional team meetings, adapting meeting cadence based on dynamic needs of ongoing trials.
- Took charge of training selected sites for upcoming trials, ensuring their preparedness and adherence to study protocols.
- Championed optimization of data processes and technology interfaces across various clinical information systems integrated with these platforms.
- Led program and molecule teams through the entire trial lifecycle, utilizing innovative trial methodologies to enhance efficiency and effectiveness.
- Ensured seamless collaboration and communication within cross-functional teams to achieve trial objectives.
Eli Lilly Pharmaceuticals
Sr. Research RN
11.2000 - 08.2006
Job overview
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Orchestrated and executed early-phase trials, overseeing the administration of the First Human Dose while maintaining ICH/GCP Guildelines.
- Administered investigational product (IP) with precision.
- Scrutinized charts to ensure data cleanliness and accuracy.
- Developed schedules for volunteers on study days, optimizing logistical coordination.
- Performed a range of clinical tasks, including phlebotomy, initiation of IVs, lab processing, completion of case report form (CRF) procedures, data entry, and monitoring of telemetry packs. Additionally, actively conducted and monitored sleep studies to contribute valuable insights to the research.
Education
Marian UniversityIndianapolis, IN
Bachelor of Science from Nursing
09.2024 - 05.2024
University Overview
- Elected to Class Representative for 1996 graduating class
Skills
Crisis Response
Medication Administration
Emergency Response
Medication Understanding
Attendance Documentation
Schedule Coordination
Staff Supervision
Process Implementation
Information Systems Development
Decision-Making
Employee Work Scheduling
Critical Thinking
Employee Supervision
Policy and Program Development
Problem Identification
Technological Integration
Wellness Services
Patient Education and Counseling
Relationship Building and Retention
Clinical Staff Management
Healthcare Delivery
Emergency Readiness
Administrative Staff Supervision
Facility Oversight
Patient Advocacy
Patient Safety
Health Information Systems
Staff Scheduling
HIPAA Guidelines
Multidisciplinary Team Collaboration
Performance Monitoring
Staff Management
Resource Allocation
Venipuncture
Monitoring
Medical Research
Patient Interviews
Clinical Research
Specimen Collections
Protocol Review
Specimen Handling
Good Clinical Practices
Quality Assurance
Study Protocols
Trial Management
Informed Consent
Documentation Requirements
Records Management
Research SOPs Understanding
Compliance Monitoring
Vendor Relationship Management
Vendor Relations
Scheduling Coordination
Staff Training
Materials Printing
Agenda Setting
Meeting Support
Payment Approval
Organizational Skills
Analytical Thinking
Teamwork and Collaboration
Written Communication
Vendor Management
Self Motivation
Facility Inspection
Reliability
Meeting planning
Accurate Documentation
Data Analysis
Clear Communication
Vendor and contract negotiations
Team Collaboration
Employee Training
Relationship Building
Problem-Solving
Effective Communication
Contract Execution
Affiliations
American Red Cross Disaster Access Team Member
Certification
ACLS
Interests
Reading
Playing with my Cane Corso
Being with friends and family
Learning to sew
Always up for a new challenge
Timeline
Marian University
Bachelor of Science from Nursing
09.2024 - 05.2024
ACLS
07-2023
House Supervisor/Patient Flow Coordinator
Beacon Health System Memorial Hospital
11.2020 - Current
Assoc Consultant - Shared Investigator Platform
Eli Lilly & Company
08.2017 - 03.2020
Clinical Program Optimization Lead
Eli Lilly & Co
02.2013 - 08.2017
Sr. Corporate Employee Health RN
Eli Lilly Pharmaceuticals
08.2010 - 02.2013
Clinical Development Assoc
Eli Lilly Pharmaceuticals
08.2006 - 08.2010
Sr. Research RN
Eli Lilly Pharmaceuticals
11.2000 - 08.2006