Lucinda Scott
Citrus Heights,CA
Summary
Proactive in helping businesses meet fulfillment obligations through reliable vendor partnerships and streamlined ordering processes. Detail- oriented team player with strong organizational skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Regional Merchandising Manager
RADC Anabi Oil
06.2019 - Current
- Monitored inventory levels and stock movements to maximize sales and revenue and to avoid shortages with timely replenishment of stock.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Implemented product selection ideas and approved purchase orders and invoices for accuracy and completeness.
- Negotiated deliveries and terms with vendors to secure best maintenance for company.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Plan and develop merchandising strategies that balance customers expectations and company objectives.
- Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
- Produce layout plans and product selections to maintain shelves and inventory.
- Plan and developed with Category Management to determine market strategies and uses for products and services.
- Hired and trained staff to improve effectiveness of operations.
- Facilitated resolution of vendor disputes and discrepancies.
- Assessed areas of service concern and developed improvement plans.
- Operated at site level on all day to day operations.
- Responded to all customer complaints to help resolve issues.
- Implemented customer service policies to create positive experiences and encourage repeat patronage.
- Managed shrink and inventory ratios and audits.
- Founded performance and merit-based evaluation system to assess staff performance.
Concessions Consultant /Executive Board Member
NorCal Youth Football And Cheer
07.2006 - Current
- Worked with team to provide stellar service during busy periods and meet customer demands.
- Provided guidance and leadership on strategic planning initiatives and organizational development.
- Maintained clean, organized workspace according to operational standards.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Maintained effective supply levels by monitoring and purchasing food stock and dry goods.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Tax Specialist
Franchise Tax Board
10.2014 - 10.2018
- Managed tax submissions and made sure all information complied with regulations.
- Maintained thorough and current understanding of applicable tax laws.
- Worked with individuals, to manage tax compliance and reporting needs.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed financial statements for accuracy and integrity.
- Collected and submitted required tax payments.
- Reconciled and produced federal and state tax documents for corporate, private business and customers.
Education
Bachelor of Science - Psychology
Sacramento State University
Sacramento, CA05.2015
Skills
- Documentation and Reporting
- Trends Analysis
- Pricing Updates
- Analytical Thinking
- Process Improvement
- Relationship Building
- MS Office
- Inventory Management
- Team Leadership
- Customer Service
- Profit and Loss Understanding
Timeline
Regional Merchandising Manager
RADC Anabi Oil
06.2019 - Current
Tax Specialist
Franchise Tax Board
10.2014 - 10.2018
Concessions Consultant /Executive Board Member
NorCal Youth Football And Cheer
07.2006 - Current
Bachelor of Science - Psychology
Sacramento State University
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