Lucinda Swails
Titusville,FL
Summary
Seasoned MRI Technologist with success in building relationships with patients to produce highest quality images. Highly proficient in interpreting physicians' orders, determining appropriate imaging and maintaining comprehensive patient records. Offering 22-year background to growing organization. Well-trained MRI Technologist committed to patient care, comfort and safety. Qualified to independently complete scans and prepare files for clinical staff. Works great with people from different backgrounds and cultures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
40
40
years of professional experience
1
1
Certification
Work History
MRI Technologist
Parrish Medical Center
08.2002 - Current
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Prepared and administered contrast materials, radiopharmaceuticals, anesthetic, and antispasmodic drugs for imaging procedures.
- Operated MRI equipment, set imaging factors, and manipulated software to generate quality and accurate images.
- Prepared patients for MRI procedures and monitored their condition during the scan.
- Administered IV drugs to patients to create contrasts on scanned images.
- Monitored and managed inventory and supply levels of sterile and non-sterile items, contrast materials, catheters, films, and chemicals.
- Interacted with patients to explain MRI scans and answer questions, providing reassurance and comfort throughout the process.
- Positioned patients to obtain quality MRI images.
- Educated patients on procedure, answering questions, and alleviating concerns.
- Utilized multiple MRI scanner models including T1-weighted, T2-weighted, and diffusion-weighted imaging.
- Collaborated with physicians to discuss radiologic results and establish proper diagnosis.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Bartender/Server
Dixie Crossroads Restaurant
08.1984 - 05.2002
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Assisted with inventorying beverage stock and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Prepared garnishes by evenly slicing and pitting fruits.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Processed orders and sent to kitchen employees for preparation.
Education
Bachelor of Science -
University of Central Florida
Orlando, FL05.2002
Associate of Arts -
Brevard Community College
Titusville, FL05.1988
Skills
- Patient Confidentiality
- Health Education
- Patient Care
- Continuing Education
- Safety Protocols
- Abdominal Imaging
- Anatomy Knowledge
- Contrast Administration
- Teamwork Abilities
- Time Management
- Pelvic Imaging
- Cross-Sectional Anatomy
- Equipment Maintenance
- Pediatric Imaging
- Neuroimaging
- Intravenous Skills
- Quality Control
- Musculoskeletal Imaging
- Adaptability
- Positioning Techniques
- Magnetic Resonance Imaging
- Vascular Imaging
- Problem Solving
- Post-Processing Skills
- Pulse Sequences
- HIPAA Compliance
- Staff Training
- Patient Safety
- Patient Education
- Scanner Operation
- Patient Screening
- Experienced in ACR Accredidation
Certification
- MRI Registered, ARRT - 2002-present
- ASRT Member, - 2013-present
- BLS Certified, - 2002-present
- MRI Registered, State of Florida - 2002-present
Timeline
MRI Technologist
Parrish Medical Center
08.2002 - Current
Bartender/Server
Dixie Crossroads Restaurant
08.1984 - 05.2002
Bachelor of Science -
University of Central Florida
Associate of Arts -
Brevard Community College