Lucino Marin
Anaheim,United States
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge. Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry.
Overview
8
8
years of professional experience
Work History
Bank Teller
Wells Fargo
Anaheim, CA
03.2022 - Current
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Identified customer financial needs, goals, and objectives and offered appropriate financial products to suit needs and direct customers to branch representatives as needed.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Night Auditor
Candy Cane Inn
Anaheim, CA
05.2024 - 09.2024
- Compiled daily reports on hotel activity, such as room occupancy, revenue totals, and other statistics. Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Assessed data and information to check entries, calculations and billing codes for accuracy. Monitored daily and weekly reports on the hotel's occupancy, rate availability, and special requests or needs of guests.
Package Handler
FedEx
Fullerton, CA
02.2021 - 02.2022
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Customer Service Representative
Pizza Hut
Anaheim, CA
01.2017 - 02.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Katella High School
Anaheim, CA05-2019
Skills
- Financial Transactions
- Problem-Solving & Critical Thinking
- Issue and Complaint Resolution
- Multitasking and Prioritization
- Cash Handling & Mathematics
- Team Collaboration
- Upbeat and Positive Personality
- Customer Service
- Computer knowledge
- Written and Verbal Communication
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Night Auditor
Candy Cane Inn
05.2024 - 09.2024
Bank Teller
Wells Fargo
03.2022 - Current
Package Handler
FedEx
02.2021 - 02.2022
Customer Service Representative
Pizza Hut
01.2017 - 02.2021
High School Diploma -
Katella High School
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