Lucio Bitoy
CHICAGO
Summary
Dependable journeyman plumber, dedicated team player and top performer consistently meeting project deadlines and budget goals. Knowledgeable about importance of quality work and preventive maintenance. Over 24 years of experience in residential and commercial plumbing.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Journeyman Plumber
Insight Hosp.
Chicago, IL
04.2023 - 02.2024
- Measured, threaded, and cut materials to correct angles.
- Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
- Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Filled pipe systems with water and air to determine location of leaks.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Selected type and size of piping required for each project.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
Journeyman Plumber
ABC Plumbing And Heating
Arlington Heights, IL
01.2022 - 10.2022
- Measured, threaded, and cut materials to correct angles.
- Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
- Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Prepared budgets and estimated costs for potential work on piping systems.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Selected type and size of piping required for each project.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Kept detailed job records using [Software] to maintain up-to-date filing system.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Repaired plumbing systems, components, and equipment.
- Complied with state plumbing codes throughout duration of each project.
- Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
- Planned pipe system layout, installation and repair according to specifications.
- Inspected structures to avoid any obstruction and delays throughout project.
- Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
- Offered guidance and training to junior team members.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Eliminated risks by correctly identifying potential safety hazards.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
- Delivered services to customer locations within specific timeframes.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
Journeyman Plumber
City Of Chicago Department Of Water Management
Chicago, IL
06.2008 - 12.2019
- Measured, threaded, and cut materials to correct angles.
- Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Selected type and size of piping required for each project.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
- Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
- Read blueprints to determine appropriate materials and procedures for each project.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Kept detailed job records using [Software] to maintain up-to-date filing system.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Used clamps and brackets to attach pipes to walls, structures and fixtures.
- Fabricated piping pieces and components in line with design specifications for each system.
- Complied with state plumbing codes throughout duration of each project.
- Planned pipe system layout, installation and repair according to specifications.
- Inspected structures to avoid any obstruction and delays throughout project.
- Offered guidance and training to junior team members.
- Reviewed blueprints and project specifications to determine correct plumbing solutions.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Assisted with repairs to steam, drainage, and sewer lines.
- Inspected sewers and piping systems to assess quality and condition.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Eliminated risks by correctly identifying potential safety hazards.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Arts - Operations Management
Loyola University of Chicago
Chicago, IL1985
Bachelor of Science - Biomedical Engineering
Marquette University
Milwaukee, WI1983
High School Diploma -
DeLaSalle Institue
Chicago, IL05.1981
Skills
- Detail Oriented
- Plumbing Inspection
- Quality Assurance
- Water Pressure Assessment
- Residential construction
- Water Heater Installation
- Plumbing safety
- Service Reporting
- Faucet Repair
- Hydraulic systems maintenance
- Team Collaboration
- Residential plumbing design
- Equipment Maintenance
- Plumbing tools usage
- Codes Compliance
- Fixture Installation
- Heavy Lifting
- Blueprint Reading
- Pipe Tapping
- Parts Fabrication
- Pipe wrapping
- Drainage Systems
- Installation and maintenance
- Pipe installation
- Pipe welding
- Building code regulations
- Equipment monitoring
- Pipe Grooving
- Decision-Making
- Water Softener Installation
- Commercial Plumbing
- Industrial Plumbing
- Commercial construction experience
- Venting systems
- Pipe Hanger Installation
- Water Distribution Systems
- Project Management
- Pipe reaming
- Pipefitting procedures
- Plumbing
- Remodels and new construction
- Cross-Connection Control
- Emergency Services
- Building Codes
- Hand and power tools
- System Testing
- Plumbing Fixture Installation
- Skilled with both hand and power tools
- Conflict Resolution
- Project Estimation
- Hydraulics
- Pipe Testing
- System Troubleshooting
- Drain Cleaning
- Pump Installation
- Plumbing estimating
- Water treatment
- Manual rigging installation
- Problem-Solving
- Estimate Preparation
- Power Tool Operation
- Equipment Operation
- Safety inspection
- Job Site Evaluation
- Gas appliance installation
- Drainage Systems Repair
- Pressure testing
- Emergency Response
- Pipe installation expertise
- Project estimation and bidding
- Piping specifications
- Waste system installation
- Construction management
- Welding
- Plumbing materials knowledge
- Cooperative team member
- Staff Management
- Pipe Measuring
- OSHA Compliance
- Piping installation
- Pipefitting
- Potable water systems
- Pipe Insulation
- Commercial pipefitting
- Pipe tracing
- Pipe joining
- Inventory Management
- Project Cost Estimation
- Commercial and residential jobs
- Schematic reading
- Equipment testing
Certification
- plumbing License - 2000-present
Timeline
Journeyman Plumber
Insight Hosp.
04.2023 - 02.2024
Journeyman Plumber
ABC Plumbing And Heating
01.2022 - 10.2022
Journeyman Plumber
City Of Chicago Department Of Water Management
06.2008 - 12.2019
Bachelor of Arts - Operations Management
Loyola University of Chicago
Bachelor of Science - Biomedical Engineering
Marquette University
High School Diploma -
DeLaSalle Institue