Lucio Gonzalez-Arteaga
Walmart
ANDERSON,IN
1
Language
1
Certification
4
years of professional experience
Hardworking and dependable professional with experience in restaurant operations, customer service, food preparation, and maintaining a fast-paced work environment. Also skilled in automotive work, including basic vehicle maintenance, mechanical troubleshooting, repairs, and use of hand and power tools. Strong work ethic, safety-focused, quick to learn, and able to work effectively both independently and as part of a team.
Work History
Servers Writer
3 Months- Provided friendly customer service, ensuring a positive experience for the customers.
- Ensured that all jobs came through efficiently and correctly.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Adapted to changing priorities during peak hours, demonstrating flexibility and quick problem-solving skills.
Host
4 Years 2 Months- Managed reservation system, coordinating guest flow to optimize seating efficiency during peak hours.
- Greeted and seated guests, ensuring positive first impressions and efficient table assignments.
- Collaborated with kitchen and waitstaff to relay special requests, improving overall guest satisfaction.
- Trained new hosts on operational procedures and customer service standards, enhancing team performance.
- Handled guest inquiries and complaints professionally, maintaining a welcoming atmosphere at all times.
- Monitored dining area for cleanliness and readiness, ensuring compliance with health and safety regulations.
Education
High School Diploma
- Relevant Coursework: Automotive Service
- obtained two ASE certifications indicating in automobile Brakes and Maintenance and light repair
- completed two years of work-related classes
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Cleanliness standards
Service prioritization
Team collaboration
Performance improvement
Certification
- ASE- National Institute for Automotive Service Excellence Training - 2 years
Languages
Spanish
Native or Bilingual
Timeline
Servers Writer
Walmart
05.2026 - CurrentRead More
Host
Riviera Maya
03.2022 - 05.2026Read More
Anderson High School
High School Diploma
Read More