Lucio Munoz
Santa Ana,CA
Summary
Skilled Appointment Setter with experience in scheduling, client communication, and customer service. Strengths include effective multi-tasking, ability to work under pressure, and exceptional organizational skills. Previous roles involved direct interaction with clients, ensuring all appointments were scheduled accurately and promptly while maintaining high levels of customer satisfaction. Engaging appointment setter with three months of experience in setting and learning closing as well.
Overview
1
1
Certification
Work History
Appointment Setter
637group
Miami, FL
04.2025 - Current
Lucio Muñoz.
📍 [Santa Ana, CA] · 📞 [714-805-2559] · ✉️ [munozjjunior047@gmail.com] ·
Freelance – SMMA Offer.
April 3, 2024 – April 28, 2024.
Managed outbound outreach via cold DMs and calls, consistently executing over 100 dials per day to build the top of the funnel.
Booked qualified sales calls for a social media marketing agency (SMMA) by following proven sales scripts and frameworks.
Warmed up cold leads by building rapport and pre-framing the offer value, helping the closer increase the close rate.
• Maintained outreach spreadsheets and assisted with follow-up workflows to boost show-up rates and lead engagement.
High-Ticket Appointment Setter and Educator.
Freelance – OnlyFans Management Offer.
May 15, 2024 – July 2, 2024.
• Operated as a remote appointment setter for a coaching offer that taught people how to get into OF management.
Qualified leads and booked discovery calls through outbound outreach (Instagram DMs and calls), hitting 100+ contacts per day.
Educated leads on the OF space to pre-sell the value of the coaching program, and improve closing ratios.
Helped mentor new setters by sharing proven messaging templates and follow-up sequences to optimize pipeline conversion.
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Skills & Tools
• Outreach: Cold DM, Cold Calling, Objection Handling.
Sales Tools: Notion, Google Calendar, Slack.
• CRM/Tracking: Close, Spreadsheets, Trello.
• Offer Knowledge: SMMA, OF Management.
• Other: Rapport Building, Tonality, Show-Up Optimization.
Education
High School Diploma -
Century High School
Santa Ana, CA05-2023
Skills
- Clear communication
- Customer interaction
- Task prioritization
- Rapport building
- Objection handling
- Social media tools
- CRM tracking
- Lead qualification
- Time management
- Sales script development
- Team collaboration
- Follow-up workflows
- Meeting sales goals
- Scheduling and calendar management
- High-volume call environments
Affiliations
- I love run mock calls each day and roleplay with friends in the space
- I am always open to learning more each day so i can upgrade my skills
Languages
English
Full Professional
Spanish
Professional
Accomplishments
- I got a close the first day as an appointment setter it was really exciting
Certification
- I took a skill test with 637 coaches and got verified to jump in the space as a skilled appointment setter
Social Media
- @luciomunoz.jr in instagram
Timeline
Appointment Setter
637group
04.2025 - Current
High School Diploma -
Century High School