LUCIO RIVERA MORAN
La Porte,TX
Summary
Professional in quality assurance with strong skills in inspection, testing, and process optimization. Known for ensuring standards compliance and improving product consistency through collaboration and adaptability. Possess keen attention to detail, excellent problem-solving abilities, and commitment to team success. Reliable and flexible, consistently delivering high-quality results amidst changing requirements.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector
TurfCraft Innovations LLC
Houston, TX
02.2026 - Current
- Conducted thorough inspections of materials and products to ensure compliance with quality standards.
- Identified defects and documented findings to facilitate corrective actions and process improvements.
- Mentored team members in adherence to safety regulations and company policies related to quality assurance.
- Utilized advanced measuring tools and software to analyze product specifications and performance metrics.
Sales Consultant
Mac Haik Ford
Pasadena, TX
02.2024 - 02.2026
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Maximized customer retention by resolving issues quickly.
Senior Sales Consultant
Friendly Ford
Crosby, TX
08.2023 - 02.2024
- Coordinated sales presentations tailored specifically for individual clients needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
Sales Consultant
Mac Haik Ford
Pasadena, TX
05.2017 - 07.2023
- Helping navigate through a complex and lengthy process, understanding why a purchase is worth and valuable
- Generate consistent repeat business
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Education
San Jacinto South Campus
Houston, TXHigh School Diploma -
Chavez High School
Houston, TXSkills
- Leveraged bilingual skills in English and Spanish to engage with a broader customer base
- Guided teams in resolving challenges through collaborative problem-solving frameworks
- Led strategic planning efforts to drive organizational success and growth
- Elevated customer service standards by implementing best practices and training
- Managed objection handling processes to convert customer feedback into opportunities
- Streamlined operations through effective time management strategies
Timeline
Quality Control Inspector
TurfCraft Innovations LLC
02.2026 - Current
Sales Consultant
Mac Haik Ford
02.2024 - 02.2026
Senior Sales Consultant
Friendly Ford
08.2023 - 02.2024
Sales Consultant
Mac Haik Ford
05.2017 - 07.2023
San Jacinto South Campus
High School Diploma -
Chavez High School