LUCITA J. FABIEN
Raleigh,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Case Manager position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
IAFT Care Coordinator
Lutheran Carolina Services, NC
06.2022 - Current
- Assist in facilitating placement matches. Consult with team members, assess appropriate resources for youth and IAFT families, and assist with matching. Assist with obtaining all placement paperwork, which includes clinical information and contractual documentation (financial agreements and medical necessity documentation.
- Maintain documentation in the youth’s file and IAFT parent file according to state and federal standards. Complete documentation for all services provided to each individual for both billable and non-billable services.
- Support and supervision of IAFT parents who carry out therapeutic interventions for the youth in care. Assist with crisis interventions by diffusing the current crisis, evaluating its nature, and intervening to reduce the likelihood of a reoccurrence.
- Analyze, write, and monitor behavioral intervention treatment plans, monitoring progress according to the level of care, documentation, and planning transitions for discharges.
- Cover on-call when assigned, which includes responding to emergency situations after hours.
Case Manager
Innovation Emergency Management
01.2022 - 05.2023
- Conducted meetings and briefings with applicants.
- Provided technical guidance and recommendations to management.
- Performed damage assessments to establish potential eligibility for FEMA funding and the extent of applicable damages.
- Reviewed supporting documentation for the assigned sub-awards to ensure that each sub-recipient receives appropriate reimbursements.
- Performed project validation reviews and address any inconsistencies, special considerations, and compliance issues with management.
- Provided general programmatic assistance to applicants and maintain currency of and compliance with applicable state and federal grant management policies and procedures relating to the Public Assistance Grant Program.
- Developed, maintained, and implemented plans and procedures associated with the effective and efficient delivery and monitoring of grant performance of the Public Assistance Grant Program.
NCCare 360 Navigator
American Sexual Health, NC
09.2020 - 12.2021
- Provided crisis intervention assistance as needed.
- Worked with shelter staff to meet the basic needs of clients.
- Tracked progress and services for each client on caseload.
- Closed the referral once assistance has been received by the client.
- Assisted the individual in completing reasonable accommodation requests.
- Provided resources for clients in need due to COVID-19 for rental/utility assistance.
- Connected clients with needed agency and outside services and monitors progress.
- Connected the individual to social services to assist with locating housing necessary to support meeting medical care needs.
- Identified vendors for and coordinate housing inspection, housing move-in, remediation, and accessibility services.
- Coordinated other polite housing-related services including transportation to housing-related services, logistics of the move, utility set up and reinstatement, obtaining furniture/commodities to support stable housing, and referral to legal supports to address needs related to finding/maintaining stable housing.
Diversion Case Manager
Volunteer Of America, NC
05.2020 - 12.2020
- Coordinated and facilitates move-in activities, rental negotiations, and service referrals.
- Received referrals from on-site service providers, walk-ins, and other collaborative partners.
- Provided crisis intervention as needed; report instances of neglect or abuse to the appropriate authorities.
- Conducted comprehensive screenings and assessments with the client to determine the client’s level of homelessness.
- Act as a liaison between individuals or families experiencing a housing crisis and supportive services, landlords, and community agencies.
- Provided services on a variety of diverse cases and populations. Provide comprehensive intake assessment to determine appropriate housing options, while diverting from the shelter, promoting long-term housing stabilization.
- Maintained case documentation in a prompt and timely manner, including progress notes, database entries, and all other relevant information to assist clients and to comply with program requirements; Prepare discharge plans, time logs, and statistics.
- Participated in regular staff meetings, staff training, and supervisory sessions and accept responsibility for aiding the development of positive team relationships as requested.
Assistant Daycare Teacher
Children’s Discovery Center, NC
05.2014 - 08.2018
- Coordinated services with other professionals and paraprofessionals involved in the case.
- Conducted home assessment meetings with the CPI and the family upon receiving the case.
- Completed a case plan service detailing tasks to be completed by the client based on the case allegations.
- Monitored the clients' progress and requested evaluation reports from the community-based providers to update the supervisor regarding the progress.
Assistant Manager
Pollo Tropical, FL
01.2010 - 05.2014
- Closely monitored the food inventory and quality during the shift.
- Submitted repair tickets as needed and followed up when necessary.
- Routinely inspected the appearance of the store and food equipment.
- Followed store policy and procedure when working the opening and closing shifts.
- Involved in the onboarding of new employees, including hiring and training processes.
- Created and managed employee schedules, accommodating individual requests and availability.
- Addressed and resolved guest concerns to ensure return business and maintain the brand’s royalty.
- Manage all team members such as cooks, grill staff, dining room attendants, cashier, and food runner on shift.
Education
Master of Arts - Psychology
Nova Southeastern University
Fort Lauderdale2015
Bachelor of Science - Psychology
Florida Atlantic University
Boca Raton, FL2012
Skills
- Case Management
- Typing: 50 wpm
- Consumer Relations
- Program Oversight
- Database Coordination
- Medical Terminology and Mental Illness Support
- Assessment and Care Planning
- Computer Skills: MSW, Excel, Power Point, Excel, Outlook, Publisher, Smart Care, North Caroline Workforce Development System, Media-Tech, Several Email formats, Access, Internet, Concur, Citrix 7, and Policy Tech
Timeline
IAFT Care Coordinator
Lutheran Carolina Services, NC
06.2022 - Current
Case Manager
Innovation Emergency Management
01.2022 - 05.2023
NCCare 360 Navigator
American Sexual Health, NC
09.2020 - 12.2021
Diversion Case Manager
Volunteer Of America, NC
05.2020 - 12.2020
Assistant Daycare Teacher
Children’s Discovery Center, NC
05.2014 - 08.2018
Assistant Manager
Pollo Tropical, FL
01.2010 - 05.2014
Master of Arts - Psychology
Nova Southeastern University
Bachelor of Science - Psychology
Florida Atlantic University
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