Lucius Holland
Corvallis,OR
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJX Companies
08.2022 - 06.2023
- Ensured maximum customer satisfaction and engagement at all times, leading to multiple acknowledgements from leadership
- Averaged 450 successful transactions weekly
- Trusted with newly hired coworkers as a reference for any questions
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Team Lead/Machine Operator
Adler Pelzer Group
05.2022 - 07.2022
- Supervising team of 6-8 people while meeting goals consistently
- Problem solving when presented with adverse situations
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Flex Security Officer
Allied Universal
07.2020 - 02.2021
- Worked directly under regional supervisor to fill scheduling gaps
- Memorized multitude of operations for sites in both states
- Trusted with highest security contract in area
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
Associate of Applied Science - Applied Computer Science
Linn Benton Community College
Albany, ORHigh School Diploma -
Free State High School
Lawrence, KS2019
Skills
- Adobe Photoshop
- Computer Proficiency and Microsoft Office
- Point of Service Systems
- Leadership
- Loss Prevention
- Computer Maintenance
- Public Speaking
- Customer Service
- Critical Thinking
- Self-motivated
- Strong Communication and Interpersonal Skills
Timeline
Sales Associate
TJX Companies
08.2022 - 06.2023
Team Lead/Machine Operator
Adler Pelzer Group
05.2022 - 07.2022
Flex Security Officer
Allied Universal
07.2020 - 02.2021
Associate of Applied Science - Applied Computer Science
Linn Benton Community College
High School Diploma -
Free State High School
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