Sales Representative
Once Upon A Child
05.2021 - 07.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during the purchase of customers clothes.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Utilized social media platforms to engage with potential customers and maintain communication with them.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Developed relationships with repeat customers, resulting in higher customer loyalty and retention rates.
