Luckner Levasseur
Port Charlotte,FL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Disaster Recovery Center Manager
Department Of Homeland Security
02.2005 - Current
- Established partnerships with external agencies to broaden the range of services offered at the center.
- Implemented innovative resource management strategies, leading to more efficient use of time and funds.
- Collaborated with local authorities and organizations to effectively coordinate disaster relief efforts.
- Coordinated volunteer mobilization efforts, ensuring timely deployment of personnel during critical periods.
- Provided ongoing guidance and mentorship to subordinate staff members, promoting professional growth within the team.
- Maintained open lines of communication between the center''s various departments to foster collaboration in emergency situations.
- Continuously sought opportunities for improvement in overall service delivery at the disaster recovery center.
- Offered technical guidance and recommendations to management.
- Assessed community needs following disasters, strategizing appropriate aid distribution methods accordingly.
- Inspected facilities and equipment to determine operational and functional capabilities in emergency situations.
- Allocated resources efficiently during high-demand situations, minimizing waste while maximizing aid delivery speed.
Education
Associate of Arts - Electronics Technology
New York City Community College
High School Diploma -
Lycee Antenor Firmin
Port Au Prince, Haiti06.1972
Skills
- Incident Command
- Technical knowledge
- Interagency Coordination
- Hazard mitigation
- Crisis Management
- Recovery Operations
- Community Relations
- Facilities Inspection
Accomplishments
- Supervised team of 15 staff members.
Certification
- Financial Advisor
- Mortgage and Banking Advisor
- Licensed Real Estate Agent
- Life Insurance Sales Advisor
Languages
English
Native or Bilingual
French
Full Professional
Haitian Creole
Full Professional
Spanish
Limited Working
Timeline
Disaster Recovery Center Manager
Department Of Homeland Security
02.2005 - Current
Associate of Arts - Electronics Technology
New York City Community College
High School Diploma -
Lycee Antenor Firmin