Lucknisha Dupervil
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal
11.2021 - Current
- While working with allied it is my responsibility to oversee daily operations for different locations
- Respond to incidents and critical situations in a calm, problem solving matter.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Interacted assertively but non-confrontationally with personnel and general public.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Responded quickly to emergency situations to assess and deflect issues.
Sales Consultant
Sprint
07.2018 - 03.2020
- During my time at sprint my responsibility was to drive sales, all while giving the best customer experience
- I built genuine relationships with my clients and gave them the best solutions to their needs
- I made sure to hit my quotas every month to ensure the store ran well.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Created detailed sales presentations to communicate product features and market data.
Hostess/server
TGI Fridays Everett Ma
09.2016 - 11.2017
- Working as a hostess and a server I was tasked with greeting and seating guests
- I am the first person they see once they walk into the establishment and it is important to build a relationship with our guests early on so they feel comfortable
- I was also tasked with keeping the restroom clean at all times along with tables that needed to be bussed
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Criminal Justice and Forensic Science
Salem State University
MA — High School Diploma -
Everett High School
Everett, MA06.2016
Associate of Applied Science - Criminal Justice
North Shore Community College
Lynn, MASkills
- Fast pace worker
- Familiar with Microsoft
- Familiar with excel
- Effective written and oral communication skills
- Exceptional customer service
- Ability to handle crisis situations
- Personnel Protection
- Screen Personnel
- Bag Screenings
- Detailed Activity Logs
- Verbal and Written Communication
- Premises Patrols
- Foot and Vehicle Patrol
Languages
haitian creole
Native or Bilingual
Timeline
Security Guard
Allied Universal
11.2021 - Current
Sales Consultant
Sprint
07.2018 - 03.2020
Hostess/server
TGI Fridays Everett Ma
09.2016 - 11.2017
Bachelor of Science - Criminal Justice and Forensic Science
Salem State University
MA — High School Diploma -
Everett High School
Associate of Applied Science - Criminal Justice
North Shore Community College
Similar Profiles
MAGELLA LOUIUSMAGELLA LOUIUS
Security/Screener (arm, unarmed) at Allied Barton Security/ Allied UniversalSecurity/Screener (arm, unarmed) at Allied Barton Security/ Allied Universal
Michael RodriguesMichael Rodrigues
Security Officer at Allied Barton/Allied UniversalSecurity Officer at Allied Barton/Allied Universal
Arlincia RobinsonArlincia Robinson
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service
Mario MurphyMario Murphy
Security Officer at Allied UniversalSecurity Officer at Allied Universal
Kulwinder Kaur SandhuKulwinder Kaur Sandhu
Security Guard/Front Desk Security Guard at Himalayan Hawk SecuritySecurity Guard/Front Desk Security Guard at Himalayan Hawk Security