Luckson Etienne
Avon,MA
Overview
10
10
years of professional experience
Work History
Quality Inspector
Netfate
San Francisco, CA
01.2024 - Current
- Recorded inspection and test results on data sheets.
- Monitored production operations for compliance with specifications and promptly reported defects.
- Kept detailed notes of product functionality, specifications and appearance using CRM
- Weighed products prior to shipment to confirm accuracy.
- Documented findings and produced reports to aide management in assessing and correcting quality concerns.
- Inspected outbound shipments and conducted random sampling of product quality.
- Monitored inventory levels to restock materials and maintain consistent supply.
- Inspected with accuracy, reporting problems or defects quickly.
- Improved customer satisfaction ratings through diligent inspection of finished products before shipment.
- Provided feedback to production team regarding product quality.
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Examined products for imperfections and defects.
- Tested products and maintained detailed records in software system.
- Evaluated components and final products against quality standards and manufacturing specifications.
Pharmaceutical Logistic
Cencora
Mansfield, MA
06.2021 - 02.2024
- Led efforts to streamline customs clearance processes for international shipments, reducing delays at ports of entry.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Generated documentation and information required for customer shipments.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Reduced order processing time with the introduction of an automated documentation system.
- Increased customer satisfaction through timely communication and proactive issue resolution.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Registered vendors and customers on database to maintain updated roster.
- Tracked orders and notified customers of status or potential delays.
- Streamlined inventory management by implementing efficient tracking systems and procedures.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Improved delivery times by optimizing routes and coordinating with transportation providers.
- Enhanced warehouse efficiency by reorganizing storage layout for easier access to high-demand items.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Customer Assistant
Digicel
Port-au-prince, Haiti
02.2014 - 09.2019
- Built strong relationships with customers by providing personalized recommendations and attentive service.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Educated customers on product features and benefits, guiding them towards informed purchasing decisions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Maintained a clean and organized store environment, promoting an inviting atmosphere for customers.
- Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
- Supported promotional events by setting up displays and engaging customers in product demonstrations.
Education
Associate of Applied Science - Computer Networking
Rasmussen College - Topeka
Topeka, KS12.2024
High School Diploma -
Lycee Antenor Firmin
Port-au-prince, Haiti07.2013
Skills
- Product Classification
- Equipment Repairs
- Invoice Verification
- Attention to Detail
- Critical Thinking
- Item Sorting
- Product Inspection
- Word Processing
- Quality Control
- Good Manufacturing Practices
- Supplier Quality Assessment
- SAP Software
- Excellent mathematical skills
Computer skill
Typing
Data entry
Computer Troubleshooting
Data Accuracy
Timeline
Quality Inspector
Netfate
01.2024 - Current
Pharmaceutical Logistic
Cencora
06.2021 - 02.2024
Customer Assistant
Digicel
02.2014 - 09.2019
Associate of Applied Science - Computer Networking
Rasmussen College - Topeka
High School Diploma -
Lycee Antenor Firmin