Emerging Technologies
Luckson Velasi
IT And Loss Control Officer
Harare
Summary
Dynamic and results-driven professional with a strong foundation in Telecommunications Engineering and a proven track record in Loss Control, IT risk management, and operational resilience. At Fossil Contracting, I led initiatives that enhanced business continuity, integrated cybersecurity measures, and leveraged data analysis to drive informed decision-making. Adept at aligning technology with strategic goals, I bring cross-functional expertise in systems oversight, digital risk mitigation, and stakeholder collaboration. With a sharp eye for operational efficiency and a solid grasp of IT governance, I am well-positioned to lead and transform IT and Operations functions in fast-paced, innovation-driven environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Loss Control Officer
Fossil Contracting
Harare, Zimbabwe
07.2022 - Current
- Monitored and reported on aligned group risk concentration, identifying current and emerging risk, assessing risk appetite and facilitating business dialogue.
- Reviewed internal controls documentation, evaluating adequacy and suggesting improvements where necessary.
- Performed large dataset analysis to provide thematic insights, identify financial discrepancy root causes and reveal risk levels, simultaneously developing comprehensive remediation plans.
- Ensured timely resolution of identified issues by coordinating efforts between various stakeholders.
- Understood risk framework, business policies and available programs, translating into plans for business growth, risk management and threat mitigation.
- Assisted in the development of business continuity plans, helping the organization to prepare for unforeseen disruptions.
- Oversaw the implementation of new policies, ensuring seamless integration into existing workflows.
IT Administrator
Shenxin Construction
04.2021 - 07.2022
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Conducted regular audits of hardware inventory to ensure accurate tracking of assets throughout their lifecycle.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
- Reduced company downtime by proactively managing server backups and disaster recovery planning.
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
Technical Support Intern
AURA Group
03.2019 - 02.2020
- Supported the implementation of new software applications, ensuring smooth integration into existing systems.
- Conducted the fiscalization of devices and integration into existing systems.
- Aided senior technicians during complex problem-solving tasks, gaining valuable hands-on experience and knowledge transfer opportunities.
- Provided remote support for clients using various communication channels such as phone calls, emails, or live chat platforms.
- Developed strong problem-solving and critical thinking skills to tackle complex issues under tight deadlines while maintaining a customer-centric approach at all times.
Education
Bachelor's Degree in Telecommunications - Telecommunications
Midlands State University
Gweru 04.2001 -
Skills
IT Strategy & Digital Transformation
Operational Excellence & Process Optimization
Cybersecurity & Risk Management
Team Leadership & Stakeholder Communication
Strategic planning
Certification
ISO certificate in Asset Management Systems
Interests
Process Automation & Digital Transformation
IT Governance & Cybersecurity Trends
Mentoring and Team Development
Project Management Methodologies
Music and writing
- Gospel Music – Passionate Acapella gospel singer and active member of a local vocal ensemble, contributing to vocal arrangement, harmony, and group coordination.
- Creative Writing – Aspiring author and reflective writer, currently developing works that explore themes of faith, resilience, and human experience.
Timeline
Loss Control Officer
Fossil Contracting
07.2022 - Current
IT Administrator
Shenxin Construction
04.2021 - 07.2022
Technical Support Intern
AURA Group
03.2019 - 02.2020
Bachelor's Degree in Telecommunications - Telecommunications
Midlands State University
04.2001 -
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