Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Area Director
Sevita REM Mississippi
Batesville, Mississippi
11.2014 - Current
Monitoring clinic operations to ensure compliance with Department of Mental Health program standards and quality service area.
Provides direction, leadership and supervision of professional and other staff at the program site to carry out operations and ensure quality services to consumers.
Responsible for financial performance of the area business unit, reviews financial statements, oversees purchasing, assures billing compliance and documentation.
Implements area core growth strategy to increase census, maximize utilization and occupancy percentages, and assists with new start development as appropriate.
Oversees area quality enhancement and implementation plan, coordinating Network standards, licensing requirements and individual consumers needs; and reviews area incident reporting.
Worked in matrix management environment with oversight of division level managers, operations, finance, human resources, safety and compliance.
Conducting research and analysis of programs to recommend solutions to organizational problems.
Developed, updated and implemented policies and procedures.
Reduced safety incidents by strictly adhering to safety protocols and leading safety training sessions for new hires.
Developed tailored training programs for contract staff, enhancing overall team performance and knowledge base.
Streamlined vendor selection process resulting in efficient procurement of goods and services.
Worked closely with clients to address any concerns or questions regarding audit findings and recommendations, fostering a positive working relationship.
Supported team members in various audit tasks, promoting effective collaboration and efficient completion of projects.
Program Administrator
Tri-Lakes Behavioral Health Center
Batesville, MS
12.2009 - 08.2014
Planning, Coordinating and supervising operations of the Behavioral Health Unit.
Improved clinic operations to ensure compliance with Mississippi Department of Health and Mississippi Department Mental Health program standards and quality service area.
Provided ongoing direction and leadership of a 57 bed Psychiatric Hospital.
Planning, Coordinating, and Directing personnel management decisions.
Developed a strategic plan for improving census management, referral development, community outreach, staff training, psychiatric treatment programming, development and implementation of policies and procedures, and supervision of all clinical staff.
Implemented strategies for budget containment, developing a therapeutic milieu, and carrying out CMS/JACHO policies and procedures.
Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Bureau Director II
Mississippi State Hospital
Whitfield, Mississippi
06.2005 - 12.2014
Oversaw program operations by applying in-depth mental health policy knowledge and efficient decision making skills.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Developed and rolled out new policies designed to bolster productivity and reduce overall operational cost.
Created and implemented aggressive action plan to address pressing cost control needs.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
Ensured regulatory compliance by implementing comprehensive policies and procedures throughout the organization.
Conducted thorough evaluations of personnel performance to identify strengths, areas for improvement, and opportunities for advancement.
Reviewed and revised program policies and procedures.
Evaluated existing contracts for potential improvements or renegotiations, resulting in budget savings without compromising quality standards.
Managed the timely submission of all required financial documentation for internal and external stakeholders.
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
Worked collaboratively with mental health volunteers to facilitate integration between primary care and mental health and improve patient outcomes.
Stayed current on mental health research to follow new developments and research in mental health field.
Social Worker Advanced
Mississippi State Department of Health
Batesville, Mississippi
06.1990 - 12.2005
Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
Established partnerships with local organizations to collaboratively address pressing public health issues.
Developed innovative solutions to address unique challenges faced by vulnerable populations in accessing essential healthcare services.
Education
Graduate Course Work - Social Work
University of Tennessee
Bachelor's Degree - Social Work
University of Mississippi
Business
Northwest Community College
Master's Degree - Social Work
University of Southern Mississippi
Skills
Department leadership
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Additional Information
Honors , Phi Kappa Phi Honor Society Phi Kappa Alpha Honor Society Excellence in Social Work
Completed Incident Command Certification by FEMA
Crisis Prevention Instructor
Certified Supervisor Training with Mississippi State Personal Board
CPR Certification
Timeline
Area Director
Sevita REM Mississippi
11.2014 - Current
Program Administrator
Tri-Lakes Behavioral Health Center
12.2009 - 08.2014
Bureau Director II
Mississippi State Hospital
06.2005 - 12.2014
Social Worker Advanced
Mississippi State Department of Health
06.1990 - 12.2005
Graduate Course Work - Social Work
University of Tennessee
Bachelor's Degree - Social Work
University of Mississippi
Business
Northwest Community College
Master's Degree - Social Work
University of Southern Mississippi
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