Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lucretia Tish  Dettor

Lucretia Tish Dettor

Area Director
Batesville,MS

Summary


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Area Director

Sevita REM Mississippi
Batesville, Mississippi
11.2014 - Current
  • Monitoring clinic operations to ensure compliance with Department of Mental Health program standards and quality service area.
  • Provides direction, leadership and supervision of professional and other staff at the program site to carry out operations and ensure quality services to consumers.
  • Responsible for financial performance of the area business unit, reviews financial statements, oversees purchasing, assures billing compliance and documentation.
  • Implements area core growth strategy to increase census, maximize utilization and occupancy percentages, and assists with new start development as appropriate.
  • Oversees area quality enhancement and implementation plan, coordinating Network standards, licensing requirements and individual consumers needs; and reviews area incident reporting.
  • Worked in matrix management environment with oversight of division level managers, operations, finance, human resources, safety and compliance.
  • Conducting research and analysis of programs to recommend solutions to organizational problems.
  • Developed, updated and implemented policies and procedures.
  • Reduced safety incidents by strictly adhering to safety protocols and leading safety training sessions for new hires.
  • Developed tailored training programs for contract staff, enhancing overall team performance and knowledge base.
  • Streamlined vendor selection process resulting in efficient procurement of goods and services.
  • Worked closely with clients to address any concerns or questions regarding audit findings and recommendations, fostering a positive working relationship.
  • Supported team members in various audit tasks, promoting effective collaboration and efficient completion of projects.

Program Administrator

Tri-Lakes Behavioral Health Center
Batesville, MS
12.2009 - 08.2014
  • Planning, Coordinating and supervising operations of the Behavioral Health Unit.
  • Improved clinic operations to ensure compliance with Mississippi Department of Health and Mississippi Department Mental Health program standards and quality service area.
  • Provided ongoing direction and leadership of a 57 bed Psychiatric Hospital.
  • Planning, Coordinating, and Directing personnel management decisions.
  • Developed a strategic plan for improving census management, referral development, community outreach, staff training, psychiatric treatment programming, development and implementation of policies and procedures, and supervision of all clinical staff.
  • Implemented strategies for budget containment, developing a therapeutic milieu, and carrying out CMS/JACHO policies and procedures.
  • Provided expert guidance to colleagues on contract interpretation and application, fostering a culture of compliance within the organization.
  • Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.

Bureau Director II

Mississippi State Hospital
Whitfield, Mississippi
06.2005 - 12.2014
  • Oversaw program operations by applying in-depth mental health policy knowledge and efficient decision making skills.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Developed and rolled out new policies designed to bolster productivity and reduce overall operational cost.
  • Created and implemented aggressive action plan to address pressing cost control needs.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Ensured regulatory compliance by implementing comprehensive policies and procedures throughout the organization.
  • Conducted thorough evaluations of personnel performance to identify strengths, areas for improvement, and opportunities for advancement.
  • Reviewed and revised program policies and procedures.
  • Evaluated existing contracts for potential improvements or renegotiations, resulting in budget savings without compromising quality standards.
  • Managed the timely submission of all required financial documentation for internal and external stakeholders.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Conducted risk assessments to determine areas requiring increased focus during subsequent audits.
  • Worked collaboratively with mental health volunteers to facilitate integration between primary care and mental health and improve patient outcomes.
  • Stayed current on mental health research to follow new developments and research in mental health field.

Social Worker Advanced

Mississippi State Department of Health
Batesville, Mississippi
06.1990 - 12.2005
  • Delivered comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services.
  • Administered assessments and developed academic goals based on specific disabilities and barriers to learning.
  • Advocated for client rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings with congressional lawmakers and staff.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
  • Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
  • Established partnerships with local organizations to collaboratively address pressing public health issues.
  • Developed innovative solutions to address unique challenges faced by vulnerable populations in accessing essential healthcare services.

Education

Graduate Course Work - Social Work

University of Tennessee

Bachelor's Degree - Social Work

University of Mississippi

Business

Northwest Community College

Master's Degree - Social Work

University of Southern Mississippi

Skills

Department leadership

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Additional Information

  • Honors , Phi Kappa Phi Honor Society Phi Kappa Alpha Honor Society Excellence in Social Work
  • Completed Incident Command Certification by FEMA
  • Crisis Prevention Instructor
  • Certified Supervisor Training with Mississippi State Personal Board
  • CPR Certification

Timeline

Area Director

Sevita REM Mississippi
11.2014 - Current

Program Administrator

Tri-Lakes Behavioral Health Center
12.2009 - 08.2014

Bureau Director II

Mississippi State Hospital
06.2005 - 12.2014

Social Worker Advanced

Mississippi State Department of Health
06.1990 - 12.2005

Graduate Course Work - Social Work

University of Tennessee

Bachelor's Degree - Social Work

University of Mississippi

Business

Northwest Community College

Master's Degree - Social Work

University of Southern Mississippi
Lucretia Tish DettorArea Director