Summary
Overview
Work History
Education
Skills
Accomplishments
Relevantcertifications
Certification
Timeline
Generic

Lucy Acosta

30 Abbotsford Ave West Hartford, CT 06110

Summary

Experienced in a supportive residential environment, honed communication and conflict resolution skills to a high level. Demonstrated consistent ability to create a safe and nurturing space for individuals, while focusing on enhancing their overall well-being. Eager to transition into a new field to bring unwavering commitment to making a positive impact and fostering a supportive atmosphere.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Residential Support Specialist

Intercommunity Health Care
07.2022 - Current
  • Individual and group activities provide support and allow individuals to share experiences and strategies with others facing similar challenges
  • Carefully documented individual progress to ensure continuity of care and tailored support
  • Accompanied clients on walks to promote physical activity, emotional well-being, and social interaction
  • Planned and organized outdoor activities to enhance resident engagement and foster positive social connections
  • Assisted clients in completing applications and paperwork for services and programs, ensuring access to necessary resources
  • Provided companionship and emotional support, fostering a welcoming and nurturing environment for residents
  • Monitored resident activities to ensure safety and well-being, promptly addressing any concerns or issues
  • Supported residents with daily living activities, including personal hygiene, meal preparation, and housekeeping, to promote independence and comfort
  • Maintained accurate and detailed records of residents’ activities, progress, and incidents to facilitate effective communication and care
  • Facilitated social interactions among residents by organizing group activities and outings that fostered a sense of community.
  • Provided consistent support for residents with varying levels of cognitive, physical, or emotional disabilities.
  • Actively participated in ongoing training programs designed to enhance knowledge of best practices within the field of residential support services.
  • Provided transportation services for residents, enabling them to attend medical appointments, social events, and other necessary engagements.
  • Promoted a safe and comfortable living environment through regular monitoring and maintenance of residential facilities.
  • Managed crises effectively by employing conflict resolution skills when dealing with challenging behaviors or situations involving residents.
  • Conducted regular safety checks on living spaces to identify potential hazards or issues requiring attention from maintenance staff.
  • Responded to emergency situations efficiently, employing first aid and CPR skills when necessary to ensure resident safety.
  • Monitored residents'' emotional well-being closely while providing compassionate support during difficult periods or transitions within their lives.
  • Administered medications as prescribed by healthcare professionals, ensuring proper dosage and adherence to medication regimens.
  • Assisted residents with personal care tasks, ensuring their health, hygiene, and well-being were maintained at all times.
  • Collaborated closely with other Residential Support Specialists to maintain a cohesive and supportive team atmosphere within the facility.
  • Assisted residents with basic activities of daily living.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented patient information and care activities in electronic health record.

Education

No Degree -

Clayton State University
Morrow, GA

High School Diploma -

Conard High School
110 Beechwood Road, West Hartford, CT 06107
06-1985

Skills

  • Effective Interpersonal Communication
  • Behavioral Guidance
  • Prioritization and Scheduling
  • Process Documentation
  • Collaborative Teamwork
  • Risk Awareness
  • Emotional Support Services
  • Multicultural sensitivity
  • Activity planning
  • Self-care encouragement
  • First aid and CPR

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Relevantcertifications

  • CPR and First Aid Certification, [Issuing Organization], [Year]
  • Certified Residential Care Specialist, [Issuing Organization], [Year]

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • CT Driver's License
  • Recovery Support Specialist Training and Certification Program

Timeline

Residential Support Specialist

Intercommunity Health Care
07.2022 - Current

No Degree -

Clayton State University

High School Diploma -

Conard High School

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Lucy Acosta