LUCY AGUIRRE
Odessa,TX
Summary
Highly motivated individual with strong people skills, attention to detail, problem solving skills looking to obtain a position as a conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at building employee-centric cultures promoting positive morale.
Overview
19
19
years of professional experience
Work History
Apartment Manager
Property Owned
02.2005 - Current
- Conduct move-out and move-in inspections to determine charges for damages and market readiness.
- Meet with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Prepare and process lease and rental applications.
- Manage 18 units of property financial records by collecting rent from tenants and reconciling monthly accounts payable and receivable.
Office Assistant
3H-Silver Zone
09.2021 - 12.2022
- Maintained and updated office records, both digital and physical.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted interviews and new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Created, processed and entered invoices for XTO Energy, Western Midstream, Elevation Resources, Saddleback Exploration, Trigo Oil & Gas, Diamondback E&P, Waterbridge and more into company's invoicing system to enable proper tracking and record keeping.
- Executed billing tasks and recorded information in company databases.
Pro Desk Manager
The Home Depot
08.2020 - 02.2021
- Supervised activities or works of associates within each department
- Developed and trained associates in all departments
- Participated in interviewing process in hiring of new associates
- Provided appropriate input into disciplinary decisions related to associates
- Directly supervised work activities of all subordinates
- Made recommendations regarding selection, performance appraisal, termination, and professional development
- Created plans and communicated deadlines to complete projects on time
- Increased customer satisfaction by resolving issues
- Worked with customers to understand needs and provide excellent service
Account Executive
Hearst DMS/LocalEdge, Association Publishing
06.2019 - 05.2020
- Consistently meeting/exceeding all print and digital revenue goals
- Delivering customized sales presentations in person or by phone/web-demos
- Calling 75 SMBs per day to show value of digital advertising products, such as SEO/SEM, Social Media Marketing,
- Reputation Management, and Mobile Optimization Research, prospecting, marketing, cold-calling, presenting, and closing
- Closely follow every market trends achieve and exceed sales quotas
- Attended networking events to build relationships and identify sales opportunities
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
Inside Sales Representative
Oilfield Industrial Supply Of Louisiana
12.2017 - 01.2019
- Responsible for growing customer base and supporting business development
- Provided technical sales support and product consulting to customers
- Responsible for order process- beginning to end, including order creation and maintaining organized records
- Conduct safety classes and certification of employees
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
Inside Sales Representative/Safety Coordinator/Warehouse
Distribution Now
02.2017 - 12.2017
- Responsible for inventory control and order control Promoted to Safety Coordinator two months after being hired as warehouse employee
- Conducted safety training to ensure compliance with OSHA regulations
- Promoted to Inside Sales Representative after three months
- Managed Nabor's Drilling- (largest account) as inside sales representative in which was successfully grown from 12 to 38 rigs.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Used CRM software to maintain detailed contact logs and account records
Safety Instructor
Fuller Safety & Compliance
04.2012 - 10.2015
- Assisted in scheduling safety meetings and certification courses
- Created and maintained employee safety handbook
- Conducted onsite inspections and investigations of safety incidents
- Conducted cold calls to acquire new safety clients
- Responsible for safety supply inventory and sales.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses
- Provided new-employee health and safety orientations and developed materials for presentations
Skills
- Sage 50 Accounting Software
- Invoice and Payment Tracking
- Statement Itemization
- Document Typing and Formatting
- File and Records Management
- In-Person and Telephone Interviewing
- Onboarding, Training and Development
- Maintain Employment Records
- Payroll Coordination
- Employee Timesheet Processing
- Month-End Reporting
Additional Information
- SAFELAND PEC 2013- SafelandUSA & H2S Instructor
- Train the Trainer 2013-Heavy Equipment Instructor
Languages
Spanish
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Assistant
3H-Silver Zone
09.2021 - 12.2022
Pro Desk Manager
The Home Depot
08.2020 - 02.2021
Account Executive
Hearst DMS/LocalEdge, Association Publishing
06.2019 - 05.2020
Inside Sales Representative
Oilfield Industrial Supply Of Louisiana
12.2017 - 01.2019
Inside Sales Representative/Safety Coordinator/Warehouse
Distribution Now
02.2017 - 12.2017
Safety Instructor
Fuller Safety & Compliance
04.2012 - 10.2015
Apartment Manager
Property Owned
02.2005 - Current
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