Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucy Allen

Lakeport,CA

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Caregiver

Eric
Santa Rosa , CA
03.2018 - 09.2020
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Administered medication as directed by physician.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Cocktail Waitress\ Bartender

Twin Pine Casino & Hotel
Middletown, CA
10.2014 - 11.2015
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Trained 2 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals. sage number. Using Micros.

In Home Support

Kayleigh Allen
Clearlake , CA
09.2013 - 05.2014
  • Set up the feeding tube for meals.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Cocktail Waitress \ Marketplace Waitress

Twin Pine Casino & Hotel
Middletown, CA
09.2011 - 06.2013
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Greeted new customers, discussed specials and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Assisted with bartending duties during high-volume shifts.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Cashier

Foods Etc
Clearlake, CA
09.2008 - 12.2009
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Counter Service Pizza Maker

Little Caesars Pizza
Saint George , UT
01.2005 - 04.2006
  • Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
  • Prepped, landed , boxed and sold.
  • Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
  • Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.

Education

High School Diploma -

Konocti Adult School
Lowerlake
06.2009

Skills

  • Diet and Nutrition
  • Convalescence Support
  • Attentive to People
  • Companionship and Emotional Support
  • Fully understand and can use a wound vac as well as the dressing
  • Bedside Care
  • Respectful and Compassionate
  • Illness Adaptation
  • Ability to Lift
  • Time Management
  • Independent Thinking
  • Verbal and Written Communication
  • Infection Prevention and Control
  • Emergency Situations
  • Incontinence Care
  • Range of Motion Exercises
  • Laptop and Tablet Operation

Timeline

Caregiver

Eric
03.2018 - 09.2020

Cocktail Waitress\ Bartender

Twin Pine Casino & Hotel
10.2014 - 11.2015

In Home Support

Kayleigh Allen
09.2013 - 05.2014

Cocktail Waitress \ Marketplace Waitress

Twin Pine Casino & Hotel
09.2011 - 06.2013

Cashier

Foods Etc
09.2008 - 12.2009

Counter Service Pizza Maker

Little Caesars Pizza
01.2005 - 04.2006

High School Diploma -

Konocti Adult School

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Lucy Allen