Lucy Arrigenna
Tonawanda
Summary
Dynamic and dedicated salon assistant with over two years of experience in the beauty industry, committed to delivering exceptional client experiences and fostering a welcoming salon atmosphere. A strong passion for mastering new techniques drives continuous professional development and enhances service quality. Recognized for reliability, a strong work ethic, and an enthusiastic approach to collaboration, contributing positively to team success and client satisfaction. Eager to leverage skills and knowledge to support salon operations and elevate the overall client journey.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Assistant
Studio 2000 Salon and Spa
01.2023 - Current
- Executed color mixing, shampooing, blow-drying, and client preparation tasks to enhance stylist efficiency and client satisfaction.
- Regularly organized and cleaned workspace to support optimal work conditions and focus.
- Monitored and enforced sanitization protocols, ensuring compliance with industry regulations and best practices.
- Coordinated appointment scheduling to optimize client interactions. Facilitated effective communication with clients to address inquiries and provide support.
- Assisted in managing product inventory and stocking processes. Supported team efforts to maintain optimal stock levels. Contributed to organization of inventory for efficient retrieval.
- Engaged in training sessions and actively researched the latest hair trends and techniques to ensure up-to-date expertise.
- Developed and implemented training modules to enhance new hire performance.
- Key Holder
Sales Manager
California Dreamin’
01.2023 - 01.2024
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customers challengers by offering relevant products and services.
- Accurately processed POS transactions returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listening to customer needs and desires to identify and recommend optimal products.
- Key holder
Lab Assistant
Shatkin FIRST
06.2022 - 09.2022
- Engineered single tooth restorations utilizing advanced digital design software.
- Executed 3D printing processes to manufacture high-quality dental models and components for clinical applications.
- Performed thorough cleaning and finishing of dental implants to ensure readiness for try-in fittings.
- Engaged with lab technicians to enhance precision and maintain high-quality outcomes in case evaluations.
- Consulted with patients to help get their ideal smile.
Education
Cosmetology License - Cosmetology Program
Erie 1 Boces
Cheektowaga, New York01.2024
High School Diploma - undefined
Williamsville North High School
Williamsville, New York01.2023
Skills
- Hair coloring & toning
- Hair blowouts and styling
- Client care & communication
- Effective time management
- Product knowledge (eg, Paul Mitchell)
- Effective team engagement
- Problem-solving skills
- Inventory management
- Workplace cleanliness and sanitization
- New hire training
- Product replenishment
- Building client relationships
- Appointment scheduling
- Tech-Savvy
- Waxing services
- Nail care services
- Customer service
- Product recommendations
- Schedule management
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Websites
Certification
Cosmetology License #: AEC-A-25-01811
Timeline
Salon Assistant
Studio 2000 Salon and Spa
01.2023 - Current
Sales Manager
California Dreamin’
01.2023 - 01.2024
Lab Assistant
Shatkin FIRST
06.2022 - 09.2022
High School Diploma - undefined
Williamsville North High School
Cosmetology License - Cosmetology Program
Erie 1 Boces