Lucy Burnham
Pembroke,MA
Summary
I am a 20-year-old full-time student at Bucknell University with a strong foundation in customer service and hands-on work experience. My background includes roles in hostessing, fuel dock attendance, childcare, petcare, business experience, and food service, where I developed skills in cash handling, problem-solving, and delivering dependable service. I am known for my reliability, punctuality, teamwork, and effective time management, and I consistently bring a positive, customer-focused approach to every role.
Overview
2026
2026
years of professional experience
Work History
Fuel Dock Attendant
Hingham Shipyard Marinas
07.2025 - Current
- Operate fuel pumps and dispensing equipment efficiently for client satisfaction.
- Maintain accurate records of fuel transactions and inventory levels daily.
- Handle cash and credit card payments.
- Help boaters with docking, tying up and customer requests.
Hostess
99 Restaurant & Pub
06.2025 - Current
- Greet and seat guests efficiently, ensuring prompt service during peak hours.
- Manage reservation system, optimizing seating arrangements for maximum flow and guest satisfaction.
- Answer phone calls, handle to-go orders, and answer any customer questions.
- Pack to-go orders in the kitchen.
Employee
South Shore Trains & More
01.2020 - Current
- Check out customers
- Order product and update inventory
- Handle money/ credit card orders and bank deposits
- Open/Close
- Answer phones and help customers
Babysitter
01.2020 - Current
- Supervise children's activities to ensure safety and engagement during playtime.
- Prepare healthy, age-appropriate snacks and meals.
- Drive children to and from activities.
House/Pet Sitter
2020 - Current
- Provide attentive care for diverse pets, ensuring safety and comfort during each visit.
- Develop tailored pet care routines based on individual needs and owner instructions.
- Administer medications and manage any special dietary requirements for various animals.
- Maintain accurate records of pet behaviors, health status, and care activities for owners.
- Perform additional household chores and attend to gardens.
Wedding Server
The River Club
05.2025 - 09.2025
- Delivered exceptional food and beverage service to guests during events, ensuring high satisfaction levels.
- Collaborated with event coordinators to execute seamless operations and meet client expectations.
- Assisted in setup and breakdown of event spaces, demonstrating strong teamwork and adaptability.
- Managed multiple tables efficiently, maintaining organization and attention to detail in fast-paced environments.
Barista
Marylou's Coffee
06.2021 - 09.2024
- Prepared high-quality coffee beverages following established recipes and techniques.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Provided exceptional customer service by actively engaging with patrons and addressing inquiries.
- Handled cash / credit card orders and the registar
Education
Bachelor of Arts - Economics And Political Science Double Major
Bucknell University
Lewisburg, PA05-2028
High School Diploma -
Notre Dame Academy
Hingham, MA05-2024
Skills
- Cash handling proficiency
- Customer service
- Reliability and punctuality
- Cleanliness and sanitation
- Record keeping accuracy
- Teamwork
- Time management
- Experienced with child care
- Upscale event experience
- Activities Planning
- Attention to detail
- Problem-solving
- Fuel Handling Expertise
Timeline
Fuel Dock Attendant
Hingham Shipyard Marinas
07.2025 - Current
Hostess
99 Restaurant & Pub
06.2025 - Current
Wedding Server
The River Club
05.2025 - 09.2025
Barista
Marylou's Coffee
06.2021 - 09.2024
Employee
South Shore Trains & More
01.2020 - Current
Babysitter
01.2020 - Current
House/Pet Sitter
2020 - Current
Bachelor of Arts - Economics And Political Science Double Major
Bucknell University
High School Diploma -
Notre Dame Academy