Lucy Chen
Fremont,CA
Summary
Recent graduate with excellent communication, conflict resolution, and organizational skills. Team player and able to learn new concepts quickly.
Overview
8
8
years of professional experience
Work History
Translator
Bayi LLC
02.2022 - Current
- Created cultural adaptions to ensure translations were accurate and appropriate for target audiences.
- Checked original sources or authors to confirm translations retained meaning and intent.
Urban Forestry Restoration and Education Intern
Your Children's Trees
04.2023 - 08.2023
- Developed environmental education materials.
- Conducted native species restoration in urban environments
- Monitored and reported on the progress of an urban restoration project area.
Barista Shift Supervisor
Boba Queen
04.2018 - 09.2022
- Ensured shifts ran smoothly and efficiently by delegating tasks to baristas.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Maintained a clean and well-stocked work area throughout shifts.
- Resolved customer complaints in a polite and professional manner.
Cashier and Barista
T4
01.2016 - 08.2018
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty tea beverages and seasonal offerings.
Education
Bachelor of Arts - Environmental Science
University of California, Santa Barbara
Santa Barbara, CA09.2023
Skills
- Fluent in Mandarin
- Customer Engagement and Service
- Teamwork and Collaboration
- Community Outreach
- Fundraising
- Budget Management and Administrative Tasks
- Proficient in Microsoft Office Suite
Timeline
Urban Forestry Restoration and Education Intern
Your Children's Trees
04.2023 - 08.2023
Translator
Bayi LLC
02.2022 - Current
Barista Shift Supervisor
Boba Queen
04.2018 - 09.2022
Cashier and Barista
T4
01.2016 - 08.2018
Bachelor of Arts - Environmental Science
University of California, Santa Barbara
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