Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

LUCY COURINGTON

Helena,AL

Summary

Dynamic and personable receptionist with extensive experience in diverse office environments, adept at navigating security protocols, service standards, and clerical responsibilities. Proven ability to manage multiple tasks simultaneously while maintaining exceptional time management skills and a resourceful mindset. Committed to delivering outstanding customer service and fostering a welcoming atmosphere for clients and colleagues. Eager to contribute strong organizational skills and a proactive approach to enhance operational efficiency.

Overview

34
34
years of professional experience

Work History

Receptionist

Alabama Public Television
03.2011 - Current
  • Managed incoming calls with courtesy and professionalism and directed inquiries to appropriate departments.
  • Greeted members, vendors and visitors, ensuring a welcoming office environment, and take appropriate action depending on the nature of their visit.
  • Processed incoming and outgoing UPS/FEDEX shipments, preparing labels for any outgoing packages efficiently to support office operations.
  • Maintain Pitney Bowes postage meter including keeping the postage meter stocked with postage, scheduling postage meter repair and ordering supplies.
  • Supported office efficiency by performing clerical tasks while using Excel, Word, and Teams.
  • Responsible for opening and posting all donations and checks received in the mail and placing in cashier's box in a timely manner.
  • Collected membership payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Processing departmental supply orders. This includes processing approved purchase orders, informing employees when order arrives, handling any return items or missing items and maintaining confirmation numbers for purchase orders and material receipts.
  • Sorted, received, and distributed mail correspondence between departments and personnel
  • Operated multi-line Astra telephone system to answer and direct high volume of calls.








Receptionist, Administrative Assistant

Claude H. Estes + Co., P.C.
01.2002 - 01.2010
  • Professionally greeted clients and responded to inquiries
  • Answered phone for three companies
  • Facilitated with extra work load during busy tax seasons
  • Filed and organized documents, assembled tax returns
  • Processed ingoing/outgoing mail and overnight packages
  • Prepared customer billings for mail
  • Entered time entries for C.P.A.s in “Practice” application

Receptionist

Lloyd, Gray and Whitehead, P.C.
01.1995 - 01.2002
  • Professionally received clients at the front desk
  • Answered busy switchboard for fifty plus attorneys/staff
  • Posted time entries for attorneys in “Juris” application

Receptionist

Gallet & Associates, Inc.
01.1993 - 01.1995
  • Professionally greeted clients
  • Answered phone for associates
  • Transcribed for President, Vice President and Office Manager

Assistant Manager

Birmingham Museum of Art
01.1992 - 01.1993
  • Opened/closed the Museum Store
  • Handled money transactions and deposits
  • Made sales and provided customer service
  • Interacted with Museum Store buyer, updated inventory, and created visual displays for the store front and display cases
  • Scheduled and trained B.M.A. volunteers to work in the Museum Store

Education

Bachelor of Science - Studio Art, Visual Merchandising

University of Montevallo
Montevallo, AL
05-1992

Skills

  • Experienced in efficient data processing across Excel, Word, Teams, and Outlook
  • Proficient in managing mail distribution with Pitney Bowes
  • Efficient call routing and verbal communication with high volume of calls using Aastra Phone system
  • Administrative assistance
  • Proficient in managing office equipment
  • Inventory control and management in mail room and break room
  • Skilled in managing priorities

Timeline

Receptionist

Alabama Public Television
03.2011 - Current

Receptionist, Administrative Assistant

Claude H. Estes + Co., P.C.
01.2002 - 01.2010

Receptionist

Lloyd, Gray and Whitehead, P.C.
01.1995 - 01.2002

Receptionist

Gallet & Associates, Inc.
01.1993 - 01.1995

Assistant Manager

Birmingham Museum of Art
01.1992 - 01.1993

Bachelor of Science - Studio Art, Visual Merchandising

University of Montevallo

Similar Profiles

CREATE PROFILE
LUCY COURINGTON