Lucy Dankova
Mount Prospect,IL
Summary
Creative florist offering several years of experience creating customized designs for special events and individual customer needs. Adept at instructing proper care and handling techniques to preserve and extend visual appeal of arrangements. Trusted and ethical professional consistently fosters loyal clientele by providing outstanding service and high-quality products.
Overview
7
7
years of professional experience
Work History
Florist
LD Trading
Northbrook, IL
07.2022 - Current
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Kept the store clean and organized at all times.
- Repaired broken or wilted flowers before arranging them into bouquets.
- Set up colorful and inspiring store displays and arrangements.
- Organized the store's inventory of plants, vases, containers, and other supplies.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Stocked shelves with new merchandise on a daily basis.
- Pruned flora and fauna to fit perfectly into bouquets and arrangements.
- Promoted customer satisfaction by recommending flower pairings and greenery options for floral arrangements.
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Processed new flower and greenery shipments by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Assisted with loading floral arrangements onto delivery trucks.
- Worked effectively in team environments to make the workplace more productive.
Florist and Event Organigizer
Holy Virgin Protection Cathedral
Des Plaines, IL
01.2021 - Current
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Planned out flower arrangements for corporate events according to client specifications.
Florist and Customer Assistant
Mariano's Fresh Market
Shorewood, IL
06.2018 - 05.2022
- Created tabletop and various other custom arrangements or pieces.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Repaired broken or wilted flowers before arranging them into bouquets.
- Kept the store clean and organized at all times.
- Organized the store's inventory of plants, vases, containers, and other supplies.
- Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Managed customer orders, requests, and complaints in a timely manner.
- Adhered to health and safety regulations when handling hazardous materials.
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Set up colorful and inspiring store displays and arrangements.
- Stocked shelves with new merchandise on a daily basis.
- Watered plants and cut, conditioned and cleaned flowers and foliage for storage.
Education
High School Diploma -
#600
Saint Petersburg06-2004
Skills
- Extensive knowledge of Floral Team procedures and policies
- Knowledge of floral varieties
- Passion for floral retail
- Use of tools and equipment
- Excellent analytical and problem-solving skills
- Experience in taking initiative and making appropriate decisions
- Creative vision
- Efficient in fast work performance
Timeline
Florist
LD Trading
07.2022 - Current
Florist and Event Organigizer
Holy Virgin Protection Cathedral
01.2021 - Current
Florist and Customer Assistant
Mariano's Fresh Market
06.2018 - 05.2022
High School Diploma -
#600
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