Lucy Dierkes
West Chester,Pennsylvania
Summary
I worked as a cashier, with a company that values customer service over everything, which helped me learn how to make every experience positive, even if issues arise. I have also babysat for multiple families, helping to solve issues if the kids were bored, fighting, were upset, giving me skills in multitasking and problem solving. In addition, I worked at a retirement home as a waitress, but also as a caretaker, listening to any issues residents were having, and reporting them to my manger, helping to make there living experience a better one. Through my experiences at my past jobs, I was able to learn professional skills, problem solving, team work, listening skills, and professionalism.
Overview
4
4
years of professional experience
Work History
Front End Team Member
Kimberton Whole Foods
12.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to restock shelves and display merchandise effectively.
- Valued customer service, making customer satisfaction guaranteed.
- Worked with customers to make every interaction valuable.
- Engaged in regular training sessions to improve product knowledge and service skills.
Babysitter
06.2023 - Current
- Supervised children's activities, ensuring safety and engagement throughout playtime.
- Communicated effectively with parents regarding children's behavior and progress.
- Maintained cleanliness and organization of play areas to promote a safe environment.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Waitress
Ash Bridge Manor Senior Living
01.2022 - 11.2022
- Provided exceptional customer service to enhance dining experiences.
- Managed multiple tables efficiently, ensuring timely order delivery and the satisfaction of residents.
- Collaborated with the kitchen make service as quick and efficient as possible.
- Trained new team members on dining room policies, menu knowledge, and how to help residents.
- Worked with residents, making sure they get their food, and assisted in any help they needed.
Education
High School Diploma -
Downingtown High School West
Downingtown PASkills
- Customer Service
- Teamwork
- Customer assistance
- Multitasking
Accomplishments
- Proficient French Language Student Award
Languages
French
Limited Working
Extracurricular activities
Indoor Color Guard, Outdoor Color Guard/ Marching Band, French Club, French Honors Society, Science Olympiad
Timeline
Front End Team Member
Kimberton Whole Foods
12.2024 - Current
Babysitter
06.2023 - Current
Waitress
Ash Bridge Manor Senior Living
01.2022 - 11.2022
High School Diploma -
Downingtown High School West
Leadership
My senior year of high school I was chosen as my Color Guard teams captain, which helped to develop my leaderships skills. I worked with all the members of my team and my coaches to help make it a safe and welcoming environment for everyone in our organization. Through communication skills with my fellow team members, I learned what communication is effective in order to make a more positive space for everyone in our program.