Lucy Fernandez
Skokie,IL
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
29
29
years of professional experience
Work History
HouseWife
Fernandez's Family
Skokie, IL
11.2012 - Current
- Maintained schedule of class assignments to meet deadlines.
- Collaborated with others to discuss new opportunities.
- Understood and followed oral and written directions.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
T.A Apprentice/Teaching Assistant
Niles Township ELL parent center/D68
Skokie, IL
09.2023 - 03.2024
- Assessed student performance through tests, quizzes, and other assessments.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
Parent Volunteer
LSNA
Chicago, IL
09.2018 - 07.2019
- Assisted with developing policies that promote parental engagement in schools.
- Provided support to teachers in classrooms, libraries, computer labs and other areas as needed.
- Helped improve children's reading abilities by reading books and listening to students read.
- Chaperoned field trips to museums, parks and other area locations.
- Created a database of contact information for all parents associated with a particular school.
- Collected feedback from parents on their experiences with the school system.
- Supervised children during lunch hour and recess periods.
Store Manager
Mercadona S.A
Madrid, Spain
09.2001 - 10.2012
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Cleaned work area regularly to ensure a safe working environment.
- Updated product labels to reflect accurate pricing.
- Greeted customers and retrieved requested products to drive satisfaction.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Entered data into a computer system regarding stocked items, delivery dates, prices.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Responded quickly to customer inquiries about product availability and pricing.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Loaded and unloaded trucks with pallet jacks or forklifts as necessary.
- Assisted other departments in retrieving supplies when needed.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Stamped price tags on merchandise, referring to official price lists.
- Operated forklift and pallet jack to transport heavy loads.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Palletized merchandise for easy movement to sales floor locations.
- Completed day-to-day duties accurately and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Learned roles of other departments to provide coverage and keep store operational.
- Issued receipts, refunds, credits or change due to customers.
- Built and maintained productive relationships with employees.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Conducted price checks for special orders or discounts as requested by customers.
- Discounted purchases by scanning and redeeming coupons.
- Scanned items and checked pricing on cash register for accuracy.
- Answered customers' questions and provided information on store procedures or policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained work area and kept cash drawer organized.
- Collaborated with others to discuss new opportunities.
- Maintained schedule of class assignments to meet deadlines.
Maintenance Assistant
El Corte Ingles
Madrid, Spain
05.1997 - 08.2000
- Serviced, cleaned and restocked restrooms.
- Set up ladders or scaffolding when needed to reach high places during cleaning activities.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed safety processes for all manual and electric cleaning equipment.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Elderly Caregiver
Maria Jose Martinez Y Junquera
Madrid, Spain
11.1994 - 04.1997
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Organized recreational activities to promote physical and mental well-being of the elderly.
- Communicated effectively with family members on progress of client's health condition.
- Conducted light housekeeping duties including laundry, cleaning and meal preparation for clients.
- Administered medications according to physician instructions.
- Respected the privacy, dignity and confidentiality of each client served.
- Laundered clothing and bedding to prevent infection.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Followed care plan and directions to administer medications.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recognized emergencies and notified paramedics and family members.
Education
Food Handlers
Comunidad De Madrid
Madrid ,Spain 09-2001
GED -
Colegio Privado Santa Maria De Cervello
Chimbote -Peru12-1988
Timeline
T.A Apprentice/Teaching Assistant
Niles Township ELL parent center/D68
09.2023 - 03.2024
Parent Volunteer
LSNA
09.2018 - 07.2019
HouseWife
Fernandez's Family
11.2012 - Current
Store Manager
Mercadona S.A
09.2001 - 10.2012
Maintenance Assistant
El Corte Ingles
05.1997 - 08.2000
Elderly Caregiver
Maria Jose Martinez Y Junquera
11.1994 - 04.1997
Food Handlers
Comunidad De Madrid
GED -
Colegio Privado Santa Maria De Cervello
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