Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Lucy Fiedler

Lucy Fiedler

San Diego

Summary

Professional with strong customer service skills and extensive hospitality experience. Skilled in multitasking and communication, with an upbeat personality that guarantees a pleasant guest experience. Dependable in delivering top-tier service with a focus on quality and efficiency.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Fairweather Rooftop Bar
12.2024 - Current
  • Served high customer volumes for private events, Padres games, and weeknights.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Evans Hotels
01.2024 - 05.2025
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Maintained an extensive knowledge of cocktail recipes, batching procedures, and preparation techniques, ensuring high-quality cocktails.

Barista

Cuppa Cuppa Coffee
04.2024 - 12.2024
  • Expertly prepared and served a high-volume of personalized beverages and food items while creating a memorable experience
  • Roasted and packaged coffee beans and crafted large batches of cold brew coffee for weekly inventory
  • Unloaded and organized inventory restocks, prepared syrup batches, and stocked the other shack location in preparation for inventory needs
  • Opened and closed the store independently

Server

SouthRidge Seafood Grill
05.2021 - 09.2023
  • Dynamic and customer-focused waitress in a fast-paced seafood restaurant
  • Efficiently managed multiple tables and large parties, maintaining accuracy in order-taking and timely food delivery
  • Assisted in catering for special events, coordinating with team members to ensure high-quality service

Hostess

The Motherload Tavern
05.2018 - 08.2021
  • Promoted sales of alcoholic beverages and snacks through friendly interactions and upselling techniques, consistently meeting or exceeding sales goals.
  • Managed daily setup and takedown of the snack and beverage cart.
  • Lifted and transported heavy boxes of inventory.

Education

Bachelor of Science - Psychology

San Diego State University
05.2025

Skills

  • Ability to utilize psychological principles to enhance sales
  • Adaptable with experience in a variety of different roles
  • Strong multitasking
  • Engaging personality
  • Customer service expertise
  • Reliability and punctuality

Certification

  • Food Handlers Certification
  • Responsible Beverage Server
  • RNDC Academy Wine 101, Spirits 101, and Beer 101

Timeline

Bartender

Fairweather Rooftop Bar
12.2024 - Current

Barista

Cuppa Cuppa Coffee
04.2024 - 12.2024

Bartender

Evans Hotels
01.2024 - 05.2025

Server

SouthRidge Seafood Grill
05.2021 - 09.2023

Hostess

The Motherload Tavern
05.2018 - 08.2021

Bachelor of Science - Psychology

San Diego State University

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