Lucy Flynn
Bristol,RI
Summary
Reliable and quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
Work History
Barista
Dunkin
East Granby, CT
01.2023 - 10.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Salon Receptionist
Essence Hair Salon
Old Saybrook, CT
05.2023 - 03.2024
- Greeted customers, answered phone calls and responded to emails in a timely manner.
- Provided information about services, products and prices to customers.
- Scheduled appointments using salon software system.
- Processed payments for services rendered.
- Maintained up-to-date records of customer visits and purchases.
- Ensured all areas of the salon were clean and organized at all times.
- Performed inventory checks on hair care products, tools and other supplies as needed.
- Assisted stylists with client check-in and check-out procedures when needed.
Restaurant Hostess
Suffield Country Club
Suffield , CT
01.2020 - 12.2021
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Ensured that food was served promptly after being prepared by the kitchen staff.
Education
High School Diploma -
Suffield High School
Suffield, CT06-2021
Some College (No Degree) - Business
Roger Williams University
Bristol, RISkills
- Menu Memorization
- Coffee expertise
- Food Preparation
- Table Bussing
- Cash Handling
- Opening and closing duties
- Beverage Preparation
- Espresso machine operation
- Cash Register Operation
- Menu knowledge
- Team Player
- Positive and professional
- Order Taking
- Safe Food Handling
Timeline
Salon Receptionist
Essence Hair Salon
05.2023 - 03.2024
Barista
Dunkin
01.2023 - 10.2024
Restaurant Hostess
Suffield Country Club
01.2020 - 12.2021
High School Diploma -
Suffield High School
Some College (No Degree) - Business
Roger Williams University