Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlyn Gernetzky

Saint Paul,MN

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

10
10
years of professional experience

Work History

Nursing Assistant

Lifespark
06.2023 - Current
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
  • Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.

Bartender

Alamo Drafthouse Cinema
02.2022 - 02.2023
  • Took orders from guests and delivered them accurately and promptly
  • Kept bar safe, clean, and well-stocked.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Barista

Starbucks
01.2017 - 01.2021
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees, and teas
  • Greeted guests with pleasant smile and superior customer service
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas, and making orders
  • Enthusiastically engaged customers during busy periods to keep mood light and fun
  • Taught team members how to make latest drinks and correctly perform new procedures
  • Accepted cash and credit card payments, issued receipts, and provided change
  • Protected customers by regularly cleaning and sanitizing work areas and equipment
  • Restocked counter and customer areas to maintain adequate items levels for expected needs
  • Listened to customer desires and needs to recommend optimal products
  • Memorized official and off-menu coffee and tea preparations
  • Prepared numerous varieties of hot and iced drinks with high accuracy and consistently strong customer satisfaction
  • Maintained highest standards of conduct and service to support company reputation
  • Created complex, hand-crafted beverages based upon customer preferences
  • Checked temperatures of freezers, refrigerators, and heating equipment.

First Cashier and Deli Clerk

Cossetta
08.2014 - 01.2016
  • Accept payment from customers and make change as necessary
  • Clean and organize eating, service, and kitchen areas
  • Communicate with customers regarding orders, comments, and complaints
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee using proper safety precautions and sanitary measures
  • Greet customers entering establishments
  • Answer customers' questions and provide information on procedures or policies
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
  • Request information or assistance using paging systems
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Sort, count, and wrap currency and coins
  • Weigh items sold by weight to determine prices
  • Supervise others and provide on-the-job training.

Education

Candidate -

Saint Paul College
Saint Paul, MN

Bartending skills -

Minnesota School of Bartending
Saint Paul, MN
05.2024

Skills

  • I am timely and never late to work
  • I take pride in my occupation
  • I work hard so I can exceed further into my profession
  • I work better under pressure
  • My previous jobs have prepared me to handle many circumstances
  • I can handle customer complaints appropriately
  • Managers have been able to trust me to watch over co-workers while they were away for short or long periods of time
  • I am well equipped to multitask
  • I can actively listen and follow instructions
  • I am a fast learner

Timeline

Nursing Assistant

Lifespark
06.2023 - Current

Bartender

Alamo Drafthouse Cinema
02.2022 - 02.2023

Barista

Starbucks
01.2017 - 01.2021

First Cashier and Deli Clerk

Cossetta
08.2014 - 01.2016

Candidate -

Saint Paul College

Bartending skills -

Minnesota School of Bartending

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Caitlyn Gernetzky