Lucy Gibson

Performed fall and spring cleanup to clear brush and debris from landscaped areas.

• Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
• Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
• Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
• Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
• Designed and maintained eight large perennial beds, decorative pots, vegetable kitchen garden. Designed for two family weddings

• Delivered exceptional customer service, resolving inquiries and issues efficiently.
• Collaborated with team members to streamline checkout processes, enhancing customer satisfaction.
• 100% accuracy on cash register point of sale system

• Delivered exceptional customer support by addressing inquiries and resolving issues promptly.
• Assisted customers in selecting appropriate plants and garden supplies based on needs.
• Collaborated with team members to enhance overall customer experience at the nursery.
• 100 % accuracy on cash register
• worked there from 1998-2002 and 2008-20012 2020-2025

• Provided exceptional customer support through effective communication and problem resolution.
• Assisted customers with timely product deliveries, enhancing overall satisfaction and loyalty.
• Resolved service issues efficiently, resulting in improved customer retention rates.
• Collaborated with cross-functional teams to streamline processes and enhance service delivery.
• Call Center handled approximately 5000 calls in 2020. In addition I was responsible for calling customers(about 20/day) to resolve issues with inaccessible driveways and/or tanks